Customer Ratings & Reviews

We would not be without our Geek Squad Service! It gives piece of mind knowing they are there for you when you need them! They have given us great service every time!! Would not be without this service! Well worth the money!

Prompt service. This save me hundreds in repair cost as the tv broke twice in two years . Second time they replaced it

Look if you’re going to buy expensive products them be smart about it and protect them with Geek Squad

Gives me amazing piece of mind, when it comes to the 75" TV because under the terms they come right to your house in the event of a problem.

The Geek Squad service agreements are the best. If they can't fix it, you can credit to buy something else. They have always been very professional, helpful and understanding when I needed help.

Haven’t had to use this yet, but so far so good. No complaints

They are quick to come out for a service call. Keep you updated when they will arrive. Guys are friendly and knowledgeable.

I haven't had to use this service yet and hope that I don't have to. Appreciate the option though.

Worth the money most of the time. I have used my policies 4 different times and only one time it didn't cover the repair. I would recommend the protection on most expensive items.

My TV was having black spots and Best Buy was super quick to take care of my issue and replace my TV

You can never go wrong with a product like this this is my second one and I have no complaints

Why WOULDN'T you buy this when you've already spent money for an expensive television? Even though it's mounted on the wall, one never knows what might happen. For us, it's worth every penny to have piece of mind.

My samsung tv went on the blink. I had purchased a five year warranty and I am glad I did. Best Buy replaced my TV at no cost to me. The only thing I paid for was another 5 year warranty. Great to have. Would not be without it.

I usually buy the warranty for the products I purchase at Best Buy. I have used the warranties I have purchased in the past for every one of my washers. I would recommend at least getting the warranty on any washer purchased.

I like the size and roku built in for the low price i paid. The picture is very sharp but the downside is my speaker was not compatible.

My Protection Plan covered the full cost of a replacement TV when a repair wasn't cost effective.

Haven't had any issues with the television and mounted the television myself on existing wall mount. Haven't had to use the Geek Squad protection so no issues. Always have been satisfied with the service received from Best Buy.

we havent had to use this service on this product but we have used geek squad service protection on other products before and it was very good.

It’s been a excellent experience and very convenient

The service was great! Any questions I had were answered right away.