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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30292 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 336 Showing 6,701-6,720 of 30,292 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great that such a long warranty is offered. I have been using geek squad protection for several years on products, and when there is an issue with a product, it is usually replaced in store on the spot hassle free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you BestBuy !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took care of me 4.5 yrs in when my Tv started to go out ! Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is amazing and they really show that they care about the customer. Will purchase this service any time that it is available.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    The warranty is very good

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal especially when you are an employee it’s a steal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing crew, plenty of knowledge about the products, excellent job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Back up

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have security on your products. The price was good too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad stands behind Best Buy products.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a Hisense 50 inch tv in 2017 and it had a problem with a line in the picture. Geek Squad came out and stood behind the TV and gave me a full refund to buy a new TV. Very happy with the outcome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DON'T FORGET TO PROTECT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase "Geek Squad Protection". The service has always been top notch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage at a reasonable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely great warranty/protection plan for the money. You get five years of coverage on this TV and some peace of mind so you don’t have to worry after making such a sizable purchase Best Buy always has your back!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranties are great anything we buy we purchase it. Has saved us more money than they cost times 10. .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ask me again in 5years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nopefully never needed. idk why companies want reviews ONLY weeks after a purchase, at least send another review link 1-2 year after.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 years of Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 years of geek squad.. 5 years! Havent need to call the squad, but good to know I can if need be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will not leave the store w/o it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never purchase an item without this service. It has helped in many ways and the customer service is the best. Well worth the extra money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly & helpful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy with Geek Squad protection on our purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 70" 7 series protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protections I wouldn't buy without it. I purchased 1 for my last Tv and having this allowed me to get a replacement when the first Tv went down.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek squad was professional

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is great and very helpful as always. Worth the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agent On-Time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was on-time & efficient. Mounted my TV & Stand .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cheap insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service didn’t take long at all to get the extended warranty really helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty service is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad agent was informative and explained everything so I could understand recommend a warranty for everything well worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the money! I recommend always purchasing a protection plan when purchasing any item from Best buy! I have had good positive experiences when it comes to geek squad so far can't say anything bad about them..

    I would recommend this to a friend