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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30328 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 382 Showing 7,621-7,640 of 30,328 reviews
  • Rated 5 out of 5 stars

    get tv and get your protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a must have when you buy tv. you just never know what would happen to your electronics. Plus bestbuy is great when you have an incident

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was very efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very good I bought it in case something happens to my TV. I used it one time because I had a question about my TV. Geek squad called me back right away and gave me advice to fix the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad up one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agents mounted tv with class and ease. Glad i disnt have to lift a finger

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two year protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just went with the two year plan mainly because sets usually fail in the first year or so, so gambling that it will last trouble free after all it's a Sony! Haven't used the protection plan and hope i don't have to, so no comment on how good it is yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV that works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like TV that is portable, stable when I put it into use and the graphics are easy to manage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get insurance for tvs. It can last forever or die anytime!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wise investment.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the 5 year warrant on my samsung tv a few years back. My Tv went on the blink and Best Buy replaced it with a brand new one. The only thing I had to buy was another 5 year warranty. Well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get geek squad warranties on expensive electronics, very easy to work with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Without a doubt Geek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase extended warranty with Best Buy The Geek Squad they are absolutely the best excellent customer service I've never had any problems with purchasing an extended warranty with Best Buy.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    The Geeks

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad gets the job done!!! No other geeks I want touching my electronics!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and great product really have enjoyed it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation and Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a big reason why I bought the TV I did through Best Buy. This was a gift for my parents, and I knew that if they had any problem with the TV that Geek Squad would take care of them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is a dream come true for tv’s. They make life so easy with their in store customer service. Genuinely don’t know what I’d do without them!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Geek Squad protection package but I haven't used needed to use it yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Analysts get on big purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always use the Best Buy / Geek Squad protection. Simple and easy to use, if needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comes in handy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this with my LG Nanocell tv. The tv warranty only covers for a short period of time, so this will definitely help out if anything happens to the tv after the expiration of the tv warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty exchange

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did a great job helping us do an exchange on our tv's extended warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A few years ago, I began purchasing the Geek Squad protection on all of my larger purchases. Since then, I've had two TVs break on me and the exchange process was excellent and pain-free. While these insurance plans aren't for everyone, I definitely recommend them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I was younger I thought protection plans were a rip off. As fast as new models are coming out, and TV being produced I highly recommend a protection plan through Geek a squad. They are quick to fix any issues and very customer friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get It!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my TV died and I thought I had to buy a new one. Geeksquad protection came in and gave me a full refund

    I would recommend this to a friend