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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30328 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 383 Showing 7,641-7,660 of 30,328 reviews
  • Rated 5 out of 5 stars

    Never buy anywhere else!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have several geek squad warranties on different purchases. They arrive prepared each time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent re skills with damaged computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the Geek Squad! I damaged my husband's computer with liquid & although they couldn't save the computer, the Geek Squad recovered much of our history

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Radio installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do the best service in radio installation. Very professional and on point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - PROS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad has worked on several of my tech items over the past years and helped me extend the life of those items. Thanks Geek Squad !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alway needed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While we hope to never have to use this service, the times we have it has made the purchase worth it. Quick fixes and great communication from the Geek Squad.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Abigail. Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this! Great service for the price and knowledgeable staff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for TV, had burn in and they covered it, anything happens they cover it, i love Best Buy prptection. Only one i found the covers screen burn-in,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covers Burn In on OLED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the service plan for an OLED TV I bought. Even though I don't know if mine will burn in, it's great to know that I have that protection if I need it.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi David. Thanks for your positive feedback! We love to help alleviate any frustrations with your tech so you can do what you need to do! We look forward to helping you again.

  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service easy going people quick to respond gave me the info I needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used thi service and they are very professional at what they do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 star service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only had to use the service once for a damaged TV. The team was very professional and provided great service. 5 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Inexpensive peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Geek Squad protection plans. They definitely cover what the manufacturer doesn't and allows you to protect you investment years into the future. Totally worth it for the peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal of comfort.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying this Geek Squad Protection plan offers me a great deal of comfort knowing that I am covered for a 5-year period.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Positive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase Geek Squad service when purchasing computers, TVs or appliances. The Geek Squad is very responsive when I call them. I like the ease of making appointments and their in-home services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always get geek squad on high end stuff.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 year peice of mind. Especially since I was installing it myself over a fireplace. I Needed to know if I make a mistake and break something DURING INSTALL I would be covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad insurance is the best thing to purchase when i purchase electronics from Bestbuy!!! Geek squad is the best!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get these for items over $300

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to us it yet, but the coverage looks great and we have a Geek Squad tech account, too. Worth it for an item of this price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is really good to know that I have Geek Squad there to assist me. I have only had to use them twice in my life and they also gave me professional advice on other things that was really needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost smart to go with Geek Squad. Because you never know what can happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Advised on out of warranty TV repair.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service and knowledgeable of repair concern.

    I would recommend this to a friend