Customer Ratings & Reviews

I purchase geek squad for all of my high end Best Buy purchases. Fortunately, I've never had to use them as my products continue to work perfectly. I sleep well at night just knowing I'm protected.

A must have. I got my $$ back in a matter of discounts as well as the use of Geek squad on numerous occasions since I purchased it. It more than paid for itself multiple times over

Great tv would definitely recommend or purchase again I give it 5 stars

We haven't had to use Geek Squad on the particular device we purchase the plan for, but I think the extra protection is great to have on expensive items. We have benefited in the past.

Great services. Well worth the little extra. Fast and friendly.

I get this protection for most items above 100 dollars and it delivers when things go horribly wrong.

So far so good on this set. In my experience with TCL so far, the TV will stop working just past the MFR warranty, so I bought the 5 year geek squad protection plan to cover it longer.

The service I received at Best Buy was great and the product was very helpful in setting up our service I plan to only purchase electronic products for my home and family from Best Buy

The service I received at Best Buy was great and the product was very helpful in setting up our service I plan to only purchase electronic products for my home and family from Best Buy

Services was quick, simple and easy. Ran into some issues but they got it done

I had a friend to mount my set. It was quick and easy.

My experience with geek squad has been good, always been for repairs not installs

So far everything has been good so there are not any issues to report

I've never bought a TV, that hasn't had problems at some point. I've always gotten the extended warranty through geek squad, and they have been great when I've had to use it in the past. I would recommend to always get this coverage when investing a lot of money.

We bought two TVs for her daughter in Texas. She’s a single mother of two, so we added the five year protection plan

The only good thing about it is knowing you'll have a replacement for 5 years if something goes bad. After dealing with the geek squad customer service multiple time on multiple products it leaves a lot to be desired. Plus I had to pay another $150 for new protection plan on my tv I traded in for, simply because they couldn't figure out what was wrong with my tv. I don't think it's fair that I paid $150 initially for the protection and guarantee they will fix what's wrong and because they can't figure it out have to pay another $150 because they were stumped and tired of trying. 5-6 attempts and still couldn't get it.

Always a good idea. I mean you never know what will happen

We purchased the extra protection for our new TV, not because we thought it would ever be used, but because we wanted peace of mind “just in case.” It’s a great product and will be there for us in the unlikely event we would ever need it.

Great solution for my father-in-law who lives in Florida. We live in Illinois. This will hopefully ensure he will have a working TV for many the next 5 years without any hastle.

Great value for a extended warranty to go along with the warranty that already comes with the TV which is already great. There is always a need for a little extra protection