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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30332 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 438 Showing 8,741-8,760 of 30,332 reviews
  • Rated 5 out of 5 stars

    Couldn’t do without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very easy to make an appointment. These guys know their stuff. They’ve always been very helpful and have fixed the problems that I have had with my computers. They are the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't go wrong with Best Buy's (2, 3, or 5 Years Protection Plan). I've had to use it before, and their in store customer service has taken care of me each time!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go GeekSquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GeekSquad protection is excellent. If you have any problems they will take care of the items you purchased under the plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You must buy the 5 year insurance as a piece os mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the 2 year protection plan for my 42inch Insignia fire tv. I really hope I dont have to use it, but it makes me feel better to have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best to have the protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an LG tv before and didn't buy the protection and when it was still under warranty it would have been so much easier if I had purchased the protection. I totally believe in it and my friends have told me also how good it is too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only have to use the protection plan once but it was awesome; this is why I get to we can be on the safe side. Fast, friendly customer service! I really appreciate it.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek Squad

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good, helpful and easy to use I recommend to get this service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the sorround sound and we were able to get a great deal for being an open box item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend to everybody whenever you have the option to get a warranty from Best Buy, get it because you can’t go wrong unless you don’t get it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What an amazing color and clarity

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful color amazing size and as always the best picture from Samsung

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these guys. Have always helped me with advice on installation and gave me delivery options that best suited my schedulle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’m protected …

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is great protection!! I usually don’t buy extra protection, but this has such a low price for five extra years that I had to buy it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A very good idea.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One large purchase items it is a great idea for you to add geek squad protection. Best Buy does a great job in taking i on f it’s costumers. No muss no fuss.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I encourage anyone who buys a tv to purchase the protection. If anything happens to your tv they will come to your home and fix it. If it can’t be fix they will get you another one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Helpful to Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped with return/ exchange. Gave some piece of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Always buy my electronics here bc of the geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great investment.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad service is by far one of the best investments you can make for your technical computer needs. They are very knowledgeable and friendly. Well worth the $$ spent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection plans put you at ease

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection is any item purchased is highly recommended to ensure your purchase is a good investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew at Geek Squad are amazing. They are always helpful and friendly, always arrive on time and get things fixed or replaced every time

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us! We're glad to hear you're satisfied with the services! If you have any questions or need help with anything, please let us know.