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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30332 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 439 Showing 8,761-8,780 of 30,332 reviews
  • Rated 5 out of 5 stars

    Protect your investment.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coverage for the price, can’t go wrong with protecting your investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can wait to use it. I got it because my last mess up with in a year and there was nothing I could do about it. This for backup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind w/extra protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Totaltech protection that included the additional 2 year Warranty. Peace of mind knowing that I have 'Pros' to rely on is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The extra that I need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Major purchases always get the the Geek Squad Protection. You never know what may happen, but this gives me a sense of comfort.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected and you can control it with your phove or assistant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Delivers the best customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased Geek Squad warranties for the past 15 Years, I have never had any trouble with repairs or returns. I highly recommend adding it to every purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did an outstanding job installing my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service by Geek Squad. They delivered my TV on time and set it up for me. They also took the time to explain all the features and how each one worked. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best to ALWAYS protect yourself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had nothing but great experiences with Best Buy when it comes to the geek squad protection plans. I have purchased them for all my electronics and If a problem has ever arose it was taken care of quickly... just how it should be!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection option!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend to anyone who is thinking about extra protection care to your product! Being able to assure that you can take it back to the store n get a replacement is amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a televison and of course I had to also purchase the 5 Year Geek Squad Protection Plan. It gives me peace of mind that if I were to have any problems at all with my tv I can count on Geek Squad repairing or replacing my product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Benefits and Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Plan and Benefits! Highly Recommend. You must consider this program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a blessing! I schedule an appointment, go in, and done. I love that they do all the technical work for me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always buy a protection plan, it is a savior when something goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful service from the geek squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time I purchased a warranty at a good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good insurance hope I never have to use it gives your piece of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the piece of mind geek squad provides. Would purchase again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every major purchase I make through Best Buy I also get this and I find it to be very worth the money. I unfortunately have needed it a couple times, but it made it so easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan. Overall satisfied with this buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it for TVs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the 5 year plan is good for TVs. This insures that you have a TV for at least that long. Unlike CRTs, flat screens don't seem to last forever. If you're willing to replace on your own or trust the manufacture to last then you can skip the plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go For It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With Sony’s manufacturer warranty at only 1 year; I have piece of mind knowing the Geek Squad gives me a 5 year warranty at the cost of $46 each year or $229 total. For a $1000+ tv if you have the extra money, go for it!

    I would recommend this to a friend