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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30356 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 494 Showing 9,861-9,880 of 30,356 reviews
  • Rated 5 out of 5 stars

    Vizo TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use the Geek Squad yet for my tv but I did for my laptop. They were very informative and helpful. Will use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad are awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents took the time to explain every feature and details

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How do you recommend that you all purchases your extended insurance with your geek squad?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Issue solved quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv issue was resolved quickly and diligently. When they came to repair it they identified the issue quickly and took the steps to take care of it for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better get this because, if the remote goes bad your in trouble

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always have protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always have protection. One of our kids shot a dart at our old tv so we are glad we have the protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good advice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was recommended to get this since it was an older model, I figured that it could be worthwhile as I’m already paying a higher price for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best equipment protection that I've ever purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase warranty Best Buy has great warranty service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Protection Program is perfect for my individual & small business needs. I can get the help I need quickly either in store or remotely on-line.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always purchase it with TVs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No need for it...yet. Just purchased this with a new TV. I always get the extended warrantees. They've come in use many many times.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek squad saved me money!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Covers your butt when things go bad, worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security and trust

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Geek Squad in the past so I utilized them without hesitation. Their agents are knowledgeable, considerate and respectful. The are patient and explained everything to me in a clear fashion.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for big ticket items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have item for big ticket items. Best Buy has always been good at honoring and replacing or fixing my purchases when needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Practical plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully we never need it. Purchase was easy and we have found the Best Buy program works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a price adjustment and ended up getting a price adjusted warranty. So working with the Geek Squad service has been great so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A purchase I hope I never have to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased Geek Squad protection for my new tv. The peace of mind was worth it to me. But honestly hope I never need to use it because using it means I had a problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like GS warranty, worth the cost. Repairs are done well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recomended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the protection plan on my appliences and home devices. Peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Desk top

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to get a replacement part put it because monitor would not turn on. Once replaced it runs a little slower, but it still works.

    I would recommend this to a friend