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Customer reviews

Rating 4.7 out of 5 stars with 30356 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 500 Showing 9,981-10,000 of 30,356 reviews
  • Rated 5 out of 5 stars

    Geek Service Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this service as of yet. I was able to mount and set up the TV on my own. Got this in case of defect that needs fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will not loose with the Geek Squad Protection, the best love. Feel Secure with Geek Squad. 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case and cover beyond warranty...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Normally don't buy such service for TVs but did some research and good to cover gaps in warranty like bad pixels, etc. Worthwhile investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trust the product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always trust Geek squad protection for a new product. They replace it immediately if if can’t be fixed by them. The replacement is a new product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Increbile value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible value for a quality product. I would definitely recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used geek squad care since 2013 however i hope it is worth it from what i remember.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection 100%

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get protection on televisions! You never know what could go wrong to it. Yeah, they do come with manufacturer warranty but the Best Buy protection goes above and beyond.. if you want to be covered get the plan!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love geek squad, long time customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had geek squad for years and out of all the warranty and service plans I have ever had, geek squad has all ways been there for me and I have always been satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Plan!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase all of my electronics at Best Buy due to this Geek Squad Protection Plan. No hassle and always have a great experience returning/exchanging items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never ignore getting the protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I would have purchased this before, i wouldnt have had to purchase a new tv. Lesson learned

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD THE BEST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection plans are the best specially if you are making a big investment for your home. Best service that you can buy and it comes with loyalty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to know my back is covered by these guys. Good guys.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Get it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t needed to use this as yet but it gives confidence knowing I have it. When ever I do not buy one with a product it always broke or go bad so get it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comes in so handy! my Samsung had a panel issue, activated my protection plan form Geek Squad, and just like that problem solved. I received my new Samsung.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4year replacement plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this replacement plan with a Christmas gift and I’m glad I did in case something happens I have not had to use it.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek Squad installed

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and great knowledge! Highly recommend for a good tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased along with TV, haven't had to use service yet but historically it has been as advertised

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A 5 year warranty is essential for 40"+ TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A 5 year warranty is essential for tv models above $400. 1 or 2 problems, it will pay for itself. Don't have to mail it to the company, just take it to the closest Best Buy or have them work on it at your home, for large screen models. Wish they would refund half the cost of the warranty if there were no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I bought a Omen computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I bought an Omen Computer, I thought purchasing this 2 year Geek Squad Protection would be the thing to do. So far I haven't had to use it, but it's nice to know I have it in case I do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this added security for the new 65” Samsung TV. I hope I won’t need it, but with the cost of these large TV’s it can’t hurt.

    I would recommend this to a friend