Customer Ratings & Reviews

I tried to get help with a tv i both in feb it is now dec and the tv keeps dropping volume then gets really loud i think it's outrageous that you can spend $300 on something that don't last a year and then trying to get hemp fixing it with a geek squad protection plan that you buy for this reason and what it costs you more money to fix it

Bought this with our new TV. I have not used it until now and hope that I never have to use. But good to have the geek squad backing me up if needed.

Love the customer service and experienced techs. Very friendly and polite

Love that i can call and do most troubleshooting over phone. If not they will come to me. Only thing about in home service is I wish the service window time was shorter.

Always get it with all my purchases .,..............

Love geek squad! Best warranty in the business. Highly recommended.

Just do it. It’s worth it for the warranty . Best Buy rocks

I was so excited for my first big tv purchase, but there was no way I was leaving the store with out protecting my investment and it’s def worth getting Exsp as prices of tvs continue to rise

always get geek squad for my products. has been a life saver at times

Purchased the 5 year warranty for my new TV. Used the service on my old TV and they replaced it with a brand new TV. Couldn’t be happier.

Great stand, definitely recommneded. Worth, and very helpful the staff

I love the geek squad protection plan. I will not purchase a big item without getting it. It is totally worth paying that extra if there is something that goes wrong with your product you will be glad you bought it.

Seriously. Buy the protection plan for any Best Buy purchases over $40. It's nearly hassle free to get things taken care of, and, at least for me personally, convenience and peace of mind are worth every penny.

I purchased a television on Black Friday and decided to buy the 5 year extended warranty with it. This is 5years I can have a peace of mind about the possible repairs to my television.- Thank You Best Buy

I’ve purchased Geek Squad coverage on all of my major purchases. I’ve found the response to be excellent and the Tech’s knowledgeable and friendly.

I purchase the Geek Squad protection plans for all of my electronic purchases. I am very pleased with the help I get from the Geek Squad agents.

Agents went a step above and put my 65 inch TV stand on and set the TV up on the cabinet

Its a great feeling to know that your always covered. I always purchase warranty electronics are to expensive nit to get them covered.

I have always bought Geek Squad Protection with my large purchases. When I have needed to use it, it has bern fast, easy and resulted in getting a brand new product.

Had to return a tv. They were great. When they couldn’t fix the issue we got credit for a new one. The warranty is awesome Staff is WONDERFUL and knowledgeable