Customer Ratings & Reviews

Our tv went out a week and a half ago, called Best Buy since we bought the warranty. They have given us (7!!!!!!) different appointment times for someone to come to our house and today makes 4 no shows for someone to repair, they say we can’t bring the 75in to the store because it’s over the 42in limit….. do not waste your money on the warranty because Best Buy DOES NOT fulfill it. We have talked to store managers, geek squad, repair guys, worst experience ever when it comes to fixing our crap

This has been a good phone. I have had it for a couple years and I have not had any issues.

I like the feeling knowing my TV is covered for an extended period. If I never need it, even better.

A good options to have. Although I haven’t used it, it’s good to know that it’s available if I need it.

A must have for dishwasher purchase. The last LG we purchased only lasted 2 yrs. and then we purchased a GE dishwasher and it only lasted 1 1/2 yrs.

Bought this for a TV that the kids will use and will probably need a repair down the line. Geek Squad always does a good job repairing, replacing or reimbursing.

5 star service. I love that they will come to my house to repair or replace the tv. Its really nice I do not need to transport it back to the store.

Always worth it! You never know what might happen or if after the manufacturer warranty runs out what might happen!

I like having the protection plan. It's a "just in case" that is good to have if something should go awry. I have it for my desktop and have renewed it to keep it in tip-top shape. It is worth having.

This warranty is awesome the price was right and it gives me a great piece of mind with my gigantic 75" TV that is wonderful!! Hold on

I believe it is always best to get that extra protect! For the just in case something happens. Cause we never know what could or will happen!

best buy offers an additional protection for things that you buy at a reasonable price, and will take care of any problems that arise quickly

Great peace of mind to not have to worry abot my product

Love to always get the warranty it makes things easier if it’sa problem

haven't had to use this yet. That's a good thing. I purchased this because my last TV died after 11 months. could not get it fixed under warranty

bought it, used it, and never looked back. Its great peace of mind with more expensive products. I would highly recommend. Just do it!

Just makes sense to get Geek Squad - they helped me set up my computer (and my husbands) plus you get coverage for 5 years - best deal in the store.

NEVER buy anything without Geek Squad Service Plan. Easy to use if the item has a problem. They look up all the info using my phone number.

NEVER buy anything without Geek Squad Service Plan. Easy to use if the item has a problem. They look up all the info using my phone number.

The 2 year Geek Squad coverage is a go-to for me. If I make a purchase on a TV, or other big dollar item, I automatically consider the 2 year coverage. Makes no sense not to. It should be your consideration as well.