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Customer reviews

Rating 4.7 out of 5 stars with 30361 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 537 Showing 10,721-10,740 of 30,361 reviews
  • Rated 5 out of 5 stars

    Pencil

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised version 2 as it was compatible with the IPAD next generation

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its always a great idea to have insurance on all of your electronics. This is a great protection plan, it's pennies on the dollar but it covers repair or replacement cost which could save hundreds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the protection program for my large screen t.v. just in case anything happens to it. Because I bought it on sale and I couldn't replace its full value without this. This way I know I'm covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV was repaired.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed service on a TV and it was fixed quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s better to have and not need and not having it and needing it. I have used them on some of my devices and it has saved me money too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ALWAYS!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get extended warranties. Have only had to contact Geek Squad a couple of times for minor things I couldn't figure out. Well worth the few dollars extra for the assurance problems will be handled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the 2-year Standard Geek Squad Protection for my Insignia 39" Smart TV with Roku. Haven't needed to use the service yet so no 5 stars. I read reviews from others and they were pleased with service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything thing I purchase from Best Buy i get the protection plan. It is so much better than other stores. I only wished they renew when expired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted this for protection just in case something happens. Gives me a peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Protection Plans are Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy has always been great fixing or replacing anything I have purchased with a protection plan, so for the added protection, I took this 5 year plan and I'm sure I will eventually get my money's worth out of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you purchase a Samsung TV the warranty is a must . Thank God for the warranty because my last 3 Samsung’s have been replaced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this along my with a TV. It's great to have just in case something happens. Lots of reasons they will fix and or replace. Lost a great TV to a lightning storm. Don't want that again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety Blanket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying into the protection plan allows us to keep our investment safe, we purchased a 55" TV and this protects it against any issues that would typically happen, power outages, screen issues, anything under the sun.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    expect good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this service contract yet but have been happy with the service contracts for my washer/dryer and oven, so I expect things to go smoothly if I have issues with the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always there to help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I rely on them whenever l get into technical difficulty. Everyone is professional and attentive. Great for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks were great! Informative and walked us through the process. They were on time. They called our cell and were excellent communicators.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty has value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With today's high tech, an extended warranty brings value in short term. If a product will have a problem, it' seems like it's within the first couple of years. Best Buy has kept it's promises in the past!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty is Must!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime I purchase a large ticket item from Best Buy. I will always purchase the warranty. The replacement options are great and give the consumer comfort in knowing there purchase is secure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad protection has always been dependable for me and worth it. They try to solve the problem one way or another to please the customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great to have this package deal.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the guys mounted my tv on the wall. he did a great job it looks good. and he hook up all my sound equipment.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.