Customer Ratings & Reviews

good to have. really needed. When appliance fails, insurance will help you get anothere.

Fast service at home got my new tv for $50 bucks 70 inches

Geek squad has been so helpful for my husband and I. We both are not techie, and the help of the Geek squad has been wonderful. Highly recommend.

I always buy the extra warranty in fear that my product will fail the day after the standard warranty expired

This is the best protection plan out there. It not only covers the Xbox series X but the controller as well and that's why I stuck with Best Buy.

Help a lot when need something fix. It's nice to know it is there

I believe it's important to get a protection on any TV over a 1,000 dollars just play it safe. Geek squad service is quick to help with any that happens.

I went in with an issue related to my laptop booting up and processing functions at an acceptable speed. They were able to diagnose the problem and resolve ebeything to my satisfaction

The warranty is good to have and the geek squad does a great job with answering questions. The price of the warranty as a good price

Geek squad always helpful! Had dead pixel on my new TV and they saved the day

i've not used this yet but going by past experience from Geek Squad service ill always recommend especially for expensive TV purchases

Must have to protect your purchase. Best coverage in the industry.

I purchased a Sony 65" television at a great price and purchased the added protection plan for piece of mind in case there were any issues beyond the manufacturers warranty. This covers things like burn in issues.

Purchased with HDTV as gift for my husband. We do not have alot of tech knowledge and when I have needed it, it was very easy to access.

The men at store steered me in the right direction

Some agents are helpful some are just ignorant, i had to deal with few of them for my 1 transaction, over all was okay service.

Great quality for the money. Shows a bright picture.

We always get the Geek Squad Protection on our high ticket items purchased from Best Buy. When I used them in the past, I got great Customer Service!

We couldn't figure out why our tv stopped working and geek squad resolved over the phone.

It’s only right to add the geek squad protection with every electronic purchase. I’ve had great experiences using geek squad over the years it’s only right for me to continue that.