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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30368 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 563 Showing 11,241-11,260 of 30,368 reviews
  • Rated 5 out of 5 stars

    TEAMeeksquad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great answer all your questions and smooth sailing when with repairs

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad gives me peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have around, give me peace of mind with every purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much Needed Extended Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An addition to any product which allows for peace of mind in the event of technical malfunctioning. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad crew came out and took the broken C1 and replaced it with the C2.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added plan for protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added plan to tv purchase- hope never needed- so far so good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always there to help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never an issue with the squad. Always there when ya need em.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greta Great purchases for kids Christmas so happy to have a 5 year extended warranty with kids. Its a fix or replace can't beat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very useful if you buy an expensive tv / oled and want it to last longer than it might otherwise

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Protection, It gives me peace of mind if the manufacturer's warranty expires after 12 months. Reasonable cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They where very polite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was super happy on how they treated me about my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for gear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal for electronics. Recommended for more fragile gear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sandy’s review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son hooked up the tv on the entertainment center, nobody from Best Buy helped , the delivery guy was not around

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is there to help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my membership and can bring in up to 3 computers for repairs. Sometimes i have to bring it in more than once but at least i have the service and can count on that without paying another cent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great offer and Protection for TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought to protect my TV. Had problems before with Walmart tvs and the value was too good to pass up for that just in case situation!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy for this 5 year protection plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never buy a tv again without a protection plan. These tvs are too expensive to fix and not meant last. So knowing that I have five good years of protection is worth the extra money!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always I buy warranty really it’s helpful when you have issues they help you very fast and they have good experience high professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same same same. Got to get warranties for all stuff. It’s better to be protected than not at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any electronics has to have protection, recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection Plan

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great way on how to use protection to help solve any issues might have

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for the positive feedback. I'm the same way and buy protection plans for all my products. Hopefully we don't need to use them but it's great to have the peace of mind. If you have any questions on the plan or anything else, please feel free to reach out either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Geek Squad is ALWAYS Reliable!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For many years I have relied on and have been very impressed by the helpfulness and responsiveness of GEEK SQUAD

    I would recommend this to a friend