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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30816 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 584 Showing 11,661-11,680 of 30,816 reviews
  • Rated 5 out of 5 stars

    From one Geek to another Geek.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speedy and efficient great to work with very knowledgeable.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Protect

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Always protect your items no matter what they last longer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great response time an customer service... Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone needs to buy a protection plan now days on any electronic or appliance item. They don’t make them like they use to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Geek Squad’s FAST AND EFFICIENT SERVICE!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 star service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 year warranty cant beat it for the price. I like how they will come to the house I dont need to lug an large tv back to the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best protection plan I could've gotten for my TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is an awesome service. I don't buy anything from Best Buy without getting it and updating in as many times as necessary

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best thing problem? Just a few clicks and it’s fixed or the fix is being sent to the house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service. Thanks Best buy for my happiness!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item got received quickly and was very easy to set up, geek squad is ver Y helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use my package yet thank the lord. It sure is nice having some reassurance just in case a kid knocks it down or something.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm glad I purchased this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value. This is a must purchase for any OLED TV purchase or any TV purchase past a certain dollar amount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hoping I don't need to use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first experience purchasing Geek Squad warranty. I hope I don't need to use it, but glad they cover lightning damage since I live in an area this frequently happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and excellent knowledge able agent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to get Geek Squad Protection with all major purchases, just in case…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV is on point

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love this TV. The picture looks good for my ps5, Switch, and Xbox one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always good to buy a warranty with your tv or anything you purchase just for a back up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Number 1 reason to make your purchase at Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best item at Best Buy is their Geek Squad protection plans. Amazing customer service and takes the worry out of your large purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - National, the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get Geek Squad Protection with each Best Buy purchase. They do a wonderful job and I have used them many times.

    I would recommend this to a friend