Customer Ratings & Reviews

I never go without the Best Buy protection plans. They always take car of it if something goes wrong. The customer service is amazing.

I always buy geek squad for all my stuff because u never know when it going to break but u have geek squad to fix it or getva new one.

I hope I won’t be able to use my geek squad warranty review in bad taste but I’m looking for it’s a good service

the care plan is worth it if you are worried about your technology working up to 2 years from purchase. It's worked out in my favor a number of times.

Add to every tv purchase. I have never been let down.

I feel secure with the feel squad. Protection plan. I like to have my products checked out once a year and if I ever have a problem the geek squad is available to me on line or in store.

I have made inquiries a number of times and the results have been great. The Geek Squad has always been courteous and professional.

I have made inquiries a number of times and the results have been great. The Geek Squad has always been courteous and professional.

We had a tv that stopped working for no reason.after several repair calls, they replaced our tv and it’s so worth having this service.

I always buy these things and from timer to time have had to use them and Best Buy does a great job in taking care of their customers

The agents came and looked at my TV and tryed to fix it. Couldnt so we got a credit of use in the store or on line. Good job.

When buying a TV I always get the Geek Squad protection to replace the TV and insure that I get a better value in my purchase

Super easy to get my tv replaced when it malfunctioned

I am hoping that I never need to use it but Best Buy promises that if something goes wrong with my TV, they will just replace it - no questions asked. I'd say that is worth the money.

I love having the comfort and the protection of geek squad covering my product. They will come fix it or replace it if anything happens

Don't purchase a TV without this insurance policy. Took a while to order and deliver but worth it!

I bought a Sony Bravia and feel much better knowing I have this protection other than manufacturer’s warranty.

Peace of mind is what you're paying for here and I highly recommend it.

Hopefully this new Toshiba will last longer than 3 yrs and the 2yr warranty will suffice

I had my new TV delivered and mounted on the wall (additional cost for the bracket) and had my Direct TV remote programmed for all of the Smart TV Functions, plus the 5 year protection plan.