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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30390 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 634 Showing 12,661-12,680 of 30,390 reviews
  • Rated 5 out of 5 stars

    2 Yr Plan Protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 year plan protection for only 20.00 is very affordable and includes one time replacement of remote control

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gives us comfort in case our new tv has any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service plan around... They have always come thru with the service plans I've purchased in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed to use geek squad yet, however this is a good thing to have for those just in case moments!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worth it. best buy geek squad warranties are the best! Never had an issue redeeming a warranty in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never leave the store without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the warranty on electronics, you never know what can go wrong with them now a days, basically you get a newer product if something goes wrong with yours

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty is great for a piece of mind just in case something goes wrong and Best Buy's customer service has always been awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely needed in case of any type of accidents or malfunctions. Definitely recommend buy this insurance for the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad I highly recommend getting it totally worth it never had any issues with them fixing or replacing items when needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just got only 2 years protection for our tv ! It is very important to have it you never know what will happen to the tv !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best for seniors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a must for me every year. I bring my equipment in for squad to clean up and install anti virus protection

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fingers crossed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a TV that is clearly defective. Waiting for that first issue to be resolved. Will follow up after the lengthy process

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hoping for good outcome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a TV that is clearly defective. Waiting for that first issue to be resolved. Will follow up after the lengthy process

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection is always a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well having the geek squad protection on our computers we also find it important to have another electronics in the house it saves us time and money in the long run

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a worthwhile investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let's face it. Stuff occasionally goes wrong regardless of how ideal your set up is. It's always a great idea to have a protection plan that would cut the costs of replacing a product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents at Best Buy replaced my item real quick

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this awesome protection plan on an open box tv as open box tv's tend to be someone else's trash.. Thankfully I am protected if the tv breaks.. Geek squad rules!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hoping it comes in handy if I have any problems in the future, I've bought the plan before and it was extremely useful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extended warranty on my TV is a great value thankfully I haven't had to use it but it's nice to know it's there in case I do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good one I definetly recommend it if it is not too expensive.

    I would recommend this to a friend