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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30390 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 635 Showing 12,681-12,700 of 30,390 reviews
  • Rated 5 out of 5 stars

    Geek squad is the best protection you could have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe in having extra protection for any device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very friendly and helpful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was great and actually very helpful!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worry free protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 5 year protection plan is just peace of mind knowing that you will be covered in the event something goes wrong.Best decision I could make for the life of my product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the idea if still having protection on an item I purchased for an e tended amount of time and not be too pricey for the protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Each and every time I have a problem or question about a product I purchased at Best Buy I can rely on the Geek Squad to explain what the problem is and fix it on the spot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    rest of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowing that the geek squad got my back gives me a reason to be relaxed and worry free. I haven't had any reason to use them, but I know they're there whenever I need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't use this service yet but will be nice in the future if anything goes wrong

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ultimately, Geek Squad Services are worth it to some people, but not others. If you have the extra money, don’t want to be beholden to friends and family or want to make sure the job is done right, I highly encourage you to try Geek Squad at least once.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind on a large TV purchase. I've had a couple of TV's fail in the last couple of years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bar is everything and more. It sounds great when you play movies and it really gives you that theater sound!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad agents are great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Warranty is well worth the money, and the Geek Squad agents are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not sure about the quality of service and reliability that Geek Squad offers as I haven't had to use them for any othe devices that I've purchased. However, better safe than sorry!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product , recommend to friends and family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 YEAR WARRANTY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty is amazing. I used it on my 65 inch tv and they came out and replaced my whole screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im hoping i wont ever need to use this. But its worth not having a large repair bill down the road.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great extended warranty great price and covers a lot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price of very reasonable, I hop don’t have to use it. But if I’ll need in the future, thi’s my best option

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have with expensive purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 year in home service warranty straight from Best Buy. When you spend more than $2k on a tv this is a must.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a problem with my tv and geek squad came fast to service my tv when they realize they couldn’t fix it the replace with a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad they deliver to my house, and I appreciate their service.

    I would recommend this to a friend