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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30393 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 639 Showing 12,761-12,780 of 30,393 reviews
  • Rated 5 out of 5 stars

    69

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont even know what tf this is just give me my points.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a must when buying a new tv. Instead of having to deal with the manufacture they come out and provide better service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Geek squad! The price for product protection is well worth it. I’ve had to use on occasion!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More piece of mind when you have a geek squad service contract.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's peace of mind in this ever-increasing world of connectedness.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy this service was offered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can enjoy my purchase knowing that if there is a problem, I have this program for protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent protecion excellent compra excellent compra

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These items are expensive. Why not make sure your protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    had my order on time !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quick and great service ! had my order on time . was actually early ! quick brought in and great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I purchased this service. Had a claim on my tv and the process was pretty seamless from initial call to service in my home!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad explained operation clearly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very knowledgeable of product and guided me through all the steps I needed to get it up and running properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Problem solvers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service is always top notch. They seem to always know what the problem is. Never had a bad experience with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't had to use yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use the Geek squad yet, but I included it in my purchase because I learned my lesson from an old purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome tech.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever I call squadthey have always came throughand i like that great tech support

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Added protection comes in handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the extended warranty. Added protection comes in handy. And the price seems reasonable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad are on top of it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All of the staff were professional and courteous And very helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its available if I ever need it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Safety protection that hasn't yet been needed but still provides peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the plan helps to reassure that I will have a good chance of getting a replacement if my product somehow gets damaged

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Remote!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really hate there is no voice control on this tv. I didn't notice that it didn't have it until I got it home. The remote buttons are Soooo tiny. Its all black and vey hard to use. It takes forever to get to the sleep timmer amd thats a feature I really like to use. I was laid up and couldn't go see this in person and no way to return it. The picture is good.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use this service yet but for the minimal cost and piece of mind, it's a no brainer.

    I would recommend this to a friend