Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 30401 reviews
(30,401 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Love the Geeks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always buy this on larger purchases If I do need to use it I know I am in good hands with the Geeks.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Gotta have it for any printer!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Highly advise to have the Geek squad protection above and beyond any manufacturer warranty… 100%
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Perfect mounting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect job. The tv is straight on the wall and looks amazing.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Haven't needed it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this and didnt need it. I had good luck with my TCL tv but feared the worst. Did i waste money on the protection?
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Just in case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is nice to have in case something happens. Would recommend on an expensive product.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Don’t forget to get the warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent explained what the warranty was for and made it easy to understand
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Miss
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Because I know your work from years of been Best Buy Costumer Excellent. I haven’t used you guys yet
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great Samsung television.. I had it for a few months and I have not had any problems with the unit.. it has a great resolution
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad is always been wonderful to me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have always bought protection on anything rather expensive,rather it be refrigerator,TVs,stereo equipment,etc. geek squad has always been helpful honest and very quick!!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Warranties are good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased the Total Tech membership. Get free warranties all the time. Worth it.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
We canceled this service because we returned the T
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We always purchase the Geek Squad service on major electronics we purchase at Best Buy. Wouldn't leave home without it.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
A must have!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.BUY the protection. I have replaced 3 tv's just months before the GS warranty was to run our.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Worst customer service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Literally the worst customer service ever. Delivery and install of TV was set for 9/17 between 10-1. Called at 10:45 to say they weren't coming, but could come 9/22 between 10-1, so took the morning off to be here for install. Then got a text at 1:19AM to day that now my appointment was changed and they'd be here 12-8PM today. Tried calling and person on phone barely spoke English.
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
Highly recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Even though u are paying alot for the item it's great to have backup protection , never know when it will go bad
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Your always gonna need that extra protection on any appliances so for the price and how many years was worth it for me
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
For OLED TVs for sure
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you buy an OLED TV from anyone, get this plan. You are covered. Don't let burn in scare you. Get this coverage for sure.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Installing tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents were not able to get my tv connected. Had to call service carrier to fix it.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the geek squad install service they always do an amazing jon
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I thought this was a good price for a warranty. I extended it from 3 to 5 years since my LG of 5 years just went out.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geeks squad are nice guys and girls
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good technicians with great customer service skills. Very busy though. Had to wait a week to get help to hang TV hangers.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friend


