Presidents’ Day SaleEnds February 16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30401 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 666 Showing 13,301-13,320 of 30,401 reviews
  • Rated 5 out of 5 stars

    Love the Geeks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy this on larger purchases If I do need to use it I know I am in good hands with the Geeks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta have it for any printer!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly advise to have the Geek squad protection above and beyond any manufacturer warranty… 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect job. The tv is straight on the wall and looks amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't needed it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this and didnt need it. I had good luck with my TCL tv but feared the worst. Did i waste money on the protection?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is nice to have in case something happens. Would recommend on an expensive product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t forget to get the warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent explained what the warranty was for and made it easy to understand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Miss

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because I know your work from years of been Best Buy Costumer Excellent. I haven’t used you guys yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great Samsung television.. I had it for a few months and I have not had any problems with the unit.. it has a great resolution

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is always been wonderful to me

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always bought protection on anything rather expensive,rather it be refrigerator,TVs,stereo equipment,etc. geek squad has always been helpful honest and very quick!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranties are good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the Total Tech membership. Get free warranties all the time. Worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We canceled this service because we returned the T

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always purchase the Geek Squad service on major electronics we purchase at Best Buy. Wouldn't leave home without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BUY the protection. I have replaced 3 tv's just months before the GS warranty was to run our.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst customer service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally the worst customer service ever. Delivery and install of TV was set for 9/17 between 10-1. Called at 10:45 to say they weren't coming, but could come 9/22 between 10-1, so took the morning off to be here for install. Then got a text at 1:19AM to day that now my appointment was changed and they'd be here 12-8PM today. Tried calling and person on phone barely spoke English.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though u are paying alot for the item it's great to have backup protection , never know when it will go bad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your always gonna need that extra protection on any appliances so for the price and how many years was worth it for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For OLED TVs for sure

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you buy an OLED TV from anyone, get this plan. You are covered. Don't let burn in scare you. Get this coverage for sure.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installing tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were not able to get my tv connected. Had to call service carrier to fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the geek squad install service they always do an amazing jon

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this was a good price for a warranty. I extended it from 3 to 5 years since my LG of 5 years just went out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks squad are nice guys and girls

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good technicians with great customer service skills. Very busy though. Had to wait a week to get help to hang TV hangers.

    I would recommend this to a friend