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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30401 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 667 Showing 13,321-13,340 of 30,401 reviews
  • Rated 5 out of 5 stars

    Great protection plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel secure that my tv will be in good hands if something were to happen to it. Great for insurance and ease of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Expense

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This I feel is worth the expense, about to cover all my devices and can take them in for any reason, unlimited times

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the coverage and service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a TV with this coverage that started flickering on one side... geek squad came out and had me a new tv quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and easy service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My newly purchased laptop is well protected with this plan gives me a peace of mind. Good value for the 3 year warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Protection beyond the Manufacturer's warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Presumably a valuable protective asset and it will transfer to the next owner when this property is Sold

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it if you want

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to apply it to a large purchase! Better to have it than not, accidents can happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy guy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the extra protection plan. I don't know if I will ever need it but just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product safety

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy to purchase product protection, thankfully I haven't had to use it, but to have the safe and secure feeling knowing my product has some insurance feels awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv ever I had, and I would ever have. Definitely 5 star

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need to be confident about my TV working after the two weeks have passed. Thank you and goodnight

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feel safe!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had to use this, but it's nice knowing that if anything goes wrong with my TV I am covered!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad all the way!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection plans around. Great customer service!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 4 out of 5 stars

    Tv would not operate, warranty provided fast servi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents fixed my television, no problems encountered. Quick and competent service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a good idea to buy this with electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Geek Squad Protection twice to replace tvs. Will always recommend it on expensive electronics. Geek Squad always very professional in handling claims.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Peace of Mind for my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition for my 22 inch Insignia TV. I know that it will be around for 5 years. Great deal at a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your Stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it yet, but it is better to be safe with an investment. $79.99 for five years is a great deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HAPPYCUSTOMER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Squad was very supportive with initial setup of my new purchases friendly and knowledgeable they're very supportive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yeah yeah

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hella good protection i wouldnt change for anything in the world. Good purchase anybody that dont buy it is cray cray

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad on standby!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are on standby for 5 years if anything were to go wrong with my tv. Now that’s called product security!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always good to purchase, they will fix or replace it if you have a problem

    I would recommend this to a friend