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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30402 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 674 Showing 13,461-13,480 of 30,402 reviews
  • Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent protection!! Worth the money!! Easy process for repairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet, but for 5years at the price point for what it covers, seemed like no brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again, have always purchased these plans in the past & will continue to do so. Best Buy is great with their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always recommend the protection plan on any equipment that needs insurance. It make your life easy and hassle free

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cripeled Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad rescued our laptop from some software contaimination. It was a relief to turn it over to them and get it back in two days, healthy as can be. Works great now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don't get the protection you will regret it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super easy claim.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned item to store for an easy refund for my microwave with no hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad answered all my questions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad couldn't hook my tv up because of COVID but they got in in the house and later on helped me get an extended warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I think they do excellent work and assistance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think I just used the service once at the store, for a new PC setup and SW installation, and it went well. No issues so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a safeguard in case anything ever goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the protection package. Best Buy is great at honoring their warranty - way better than other companies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect Your High-Value Purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I consider Geek Squad Protection to be a security blanket against disaster.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty for a great value, is a relief to have it because you don’t have to worry about anything with them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the Geek Squad protection and well worth it. They do a wonderful job with any questions. Never needed to use them with the Samsung which is just fine with me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one of the best warranty services I have purchased always willing to help when you have a problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    85 inch Samsung tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this tv. Perfect high quality picture & sound…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can always rely on Geek Squad protection. The agents are always helpful, and if it can not be fixed, you will get your money back, usually as a Best Buy gift card.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It nice .. give winter vibes

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its gives winter vibes... start adding the Christmas decorations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to cover and protect my tv in case of an issue. I feel more comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have yet to need the service and I truly hope I never need to use the service but I am very glad that it is there

    I would recommend this to a friend