Customer Ratings & Reviews

Definitely needed for electronics these days. Priced right.

If you buy anything of value from Best Buy their warranties are great and so easy if you need to use them.

When my tv failed I called in the geek squad. Each one was super nice. But. They misdiagnosed, lost the replacement parts, ordered the wrong parts. Also it’s hard to get an appointment. One customer service rep said they were understaffed and some people have to suffer a little bit. It was a month without my tv. Finally they just replaced it. Haven’t installed the new one yet. Fingers crossed.

Just in case the tv start having issues is best to have geek squad to take care of it Great value for 5 years

The service department was good to work with and they went out of their way to get things going for me during the holidays...although I didn't get the TV until 12/28!

I never had problems finding warranty with Best Buy

I always like to protect my products with Geek Squad. They have the best customer service for tech I’ve ever tried.

Works well, the family enjoys it so im not mad at all!

The added protection from the extended warranty is a must for a new tv , and the geek squad did a great job

Warranty protection is a it’s have these days. Best Buy makes it all pretty easy when repairs are necessary

Already had mount from old tv so it only took the agent about 30 minutes to install and have everything running

I buy extended warranties because I don't want to deal with the manufacturer. Do yourself a favor, get the extended warranty and have peace of mind.

Worth every penny. My tv had a pixel problem and was swapped out for another. I gave 4 stars because I couldn’t get the same tv Samsung and was forced to get an LG.

In haven't used them but my mothers roku tv busted and due to the damage was internal the warranty was no good. I wish I didn't purchase this but in didnt find out until three weeks after purchase when her tv messed up.

I am grateful l got this item, best buy is the place to go

Purchase geek squad protection no matter what. Never know

I haven’t actually had to use this but if I didn’t have it I am sure I would have lots of issues.

I've always said buy protection you can never go wrong with it, I've bought insurance and all my items.

service is great the people are nice and they make sure they do whatever they can to make sure you are a happy customer.

Everything works as it should! Friendly and cleaned up!