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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30416 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 732 Showing 14,621-14,640 of 30,416 reviews
  • Rated 4 out of 5 stars

    Geek squad for the win

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend getting Geek Squad for any purchase! Definitely worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent warranty will definitely recommend for the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Getting the protection plan saved me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    thank goodness i purchased the protection plan. i had to return the tv only two months after purchasing it. Having the plan made it so much easier to exchange

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 year protection was worth it to me, especially for the price. Fortunately, I haven't had to use it yet, but it is nice having the protection if I need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A definite necessity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my experience things can always go wrong when it comes to electronics. Purchasing the 2-year Geek Squad protection will given you an ease of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    as long as product is good wont need warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully item wont brake and wont need to see IF they back up their warranty........... so far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I definitely used this service quiet a bit. Definitely get this to protect your devices!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If something goes wrong electronically Geek Squad will have your back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance. You either want it or you don’t.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use this protection but I’m happy to know it’s there if I need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for outdoor tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the protection plan primarily because I was using the tv outside. No issues thus far, but the plan is renewable as well which is a great perk.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like getting the extra protection for peace of mind and they don't give you a hard time when you need to use it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Answered my questions quickly and clearly when I installed tv myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes it is worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My rule of thumb when you have children is thay a little extra protection is always needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price it is a no brainer to protect TV. Get a better price if you have Total Tech with Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always helpful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has always been there for me in the past. Definitely worth the purchase! Always super helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had a problem with me newer device yet where I've had to contact Geek Squad but I have contacted them in the past and they we're always helpful and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad handled very thing very smooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was mounted, geek squad very professional and very efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get Proctected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good to get protection on your products, because you never know when you are going to need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device i would recommend it over and over again. Ill shout this from the rooftops if needed thats how good it is!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were so helpful and friendly. No issues with them coming out, honoring the replacement and quality service.

    I would recommend this to a friend