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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30418 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 760 Showing 15,181-15,200 of 30,418 reviews
  • Rated 5 out of 5 stars

    Geek Squad was amazing and helping me out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glenna bought this product they had to replace a Sony TV 18 months after I bought it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv quality is good no complaints I highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good warranty. They go above and beyond to help their customers. I have never had any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    insurance good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works as it should, I am watching Ridiculousness right now so talk to you guys later

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty good...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works as it should, I am watching Ridiculousness right now so talk to you guys later

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK squad Back Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Always Buy Protection Plan just Incase there are any unforseen problems the GEEK squad can Help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good thing to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very helpful when my tv broke. I am so glad I got it! Need to get if you are getting electronics!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad I bought this not so expensive protection plan. My remote went haywire and it was replaced for free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks are great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had an issue with geek squad, they have always helped me with support

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Rick. Thanks for sharing this with us! We appreciate the kind words. If you need any help or have questions, feel free to reach out!

  • Rated 5 out of 5 stars

    They are quick and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn’t buy without geek squad just because I bought a tv and it broke in a day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service for complete peace of mind. This assured that my tv is in safe hands

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace in mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a way to keep peace in mind. Makes me feel good knowing that you will be there when needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very useful when needed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better get protectio or be sorry. Protect your stuff and money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used them for years I highly recommend this service to all. they keep my computers up to speed in all facits.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I strongly recommend that all customers include this product with all purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sevice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t beat the service from the geek squad especially Carlos in Dubuque Iowa is the best service and goes out of his way to work with you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can relax and not worry knowing that Best Buy will handle any problems with my tv for the next five years!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always trust Best Buy Geek Squad services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy this product when purchasing a best Buy Electronic product. You won't be disappointed ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad didn’t set it up but they’ll help me out in the future in case of anythin al ese

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek protection has saved me many times. I get protection for all my purchases

    I would recommend this to a friend