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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30423 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 796 Showing 15,901-15,920 of 30,423 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would definitely recommend this protection program

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s worth every penny!!!!! Comes in hand and is cheaper than buying from the factory warranties.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took this out in case any issues with tv. Hope we won’t need but just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very glad best buy sells warranty for any of there products at a reasonal price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It feels good to know I can count on a protection just in case something goes wrong

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    resonable price for 5yr plan, we just purchased new tv, as old one went out, we had 2yr plan, and it was one month short. Recommend spending extra for 5yr plan, as our tv, was just 2yrs old when it went out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely wonderful customer service, knows the product that they serviced, very knowledgeable and answered my questions and concerns politely. The rep I had went out of his way for me, thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BestBuy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is exact as the photo shown , best buy the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great peace of mind, have never needed to use but it’s nice to have a back up when things go south

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy warrantee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can always count on the geek squad to always fix my issues!!!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Sparkett. Thanks for your kind comments! We pride ourselves in our customer service and our ability to solve our clients' problems and we look forward to helping you again.

  • Rated 5 out of 5 stars

    Comforting.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love knowing if I have problems that the geek squad is just a phone call away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy that we feel secure with the added 5-year protection we would recommend this to everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The is an great addition to have when purchasing electronics. You never know what can happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not needed it yet. I hope it works when I do need it. So here is to it working in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My equipment was setup, installed and explained well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great so far. Good piece of mind in case of lines coming up on TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase geek squad insurance you cannot go wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv exchange

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warrant was nice because the tv fell off the dresser so they replaced the whole thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THESE GUYS ARE GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE AGENTS/TECHNITIONS TOOK GREAT CARE OF ME AND SHOWED CONCERN FOR MY ISSUE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the ways things happen with electronics this seemed like a great investment.

    I would recommend this to a friend