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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30423 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 802 Showing 16,021-16,040 of 30,423 reviews
  • Rated 5 out of 5 stars

    Geek reinstalled my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were friendly and professionals. Very knowledgeable and efficient. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seems like a good deal.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employee was very helpful. Thankfully haven't needed it yet.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Rated 5 out of 5 stars

    A just in case solution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After our tv went out on us on Christmas Eve, we decided this is important to have. 5 years should be enough for most of the TVs today.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used it, hope I do not have to. I did not buy it on the last TV, and I wish I did

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good for Mother-in-Law

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the mother-in-law! Helps when your not available for tech support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best protection for the product of Best Buy, the area were I lived have problems with energy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this due to past experience on certain products and not having a warranty after a year or so end up paying $$out of pocket

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backup Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been disappointed before when Factory Warranty ran out . Had to make sure it don’t happen again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Polite People

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service at anytime very polite and helpful Good job Guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employees are always so helpful. They are very knowledgeable. The cost is very well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this has been so helpful had to use a couple of times

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very helpful and knowledgeable new all about my product I will give them a call anytime.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    @ Was easy to contact for assistance with computer for use. Pull up was easy employee loaded my car.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly no need for protection plan with the great products bestbuy offers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is always helpful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No worry protection for laptop and/or home computer

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Tv good, Remote bad

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent had any issues with the tv other than the remote which has stopped working after 1.5 years or so. You cannot turn tv on without it- or at least I cant find a button on the tv. Or else there is an app you can use to control the tv but it has to be on to set this up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great way to set your mind at ease. Piece of mind so you can enjoy your product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worry free protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its nice to have piece of mind that my product is protected. Good value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy I decided to protect my TV with this purchase. It gives me a rest of mind every time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is good service my tv broke and there remplace for other tv brand new

    I would recommend this to a friend