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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30424 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 809 Showing 16,161-16,180 of 30,424 reviews
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing like having the Geek Squad protection plan for all items purchased. Definitely a must!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Covers everything that could go wrong with the tv besides personal damage. Hopefully I get contacted after 5 yrs to renew it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great feature@

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO know what I what I would do without the geek squad. They are knowledgeable and friendly. Hire more!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I will always get GSP on everything it is offered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always get GSP on everything it is offered for. It has covered me on so many occasions!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Got it to have protection for my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet but I wanted to make sure my TV was covered for a couple years in case I have any issues

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    BB Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime you buy a product That is a few hundred dollars in value, I recommend insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection plan is needed with expensive items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we found that the expensive electronics an extended plan it needed ...1 service call that is after warranty expires will prove this is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money for the peace of mind. Thankfully, we haven't had to use this yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent cover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't use it yet but it's better to be covered by the G Squad I know they do excellent job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BBY protection is a most

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BBY (Best Buy) protection is the best thing ever! I never have a problem and whenever I need to use my services they always come through for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BBY protection is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BBY (Best Buy) protection is the best thing ever! I never have a problem and whenever I need to use my services they always come through for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use this yet . Hopefully I won't have to find out how this works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ali

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service is always good and friendly I highly recommend this service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always always always get protection because you never know what may happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love to get Protection plans on my items they break Best Buy replaces them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 Year Warranty a definite plus. Covers practically everything for a reasonable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the extended warranty on large ticket items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed all our devices quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV snd connected it t o all our devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes they are called the Geek Squad and they are great i love the SQUAD your the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty coverage on tvs is nice to have, especially on smart tv.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again.