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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30449 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 824 Showing 16,461-16,480 of 30,449 reviews
  • Rated 5 out of 5 stars

    Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service plan is the only way to go especially for setup and installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cleaned 2 desktops

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service! computers are now working great! No "uninvited" software!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that we can call and get a speedy response. They are effective when we go into the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE GEEK SQUAD I have used them before and they are Excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this 5-year protection plan at a very good price I would recommend getting it because you never know when a TV is going to break...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have to buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you buy anything electronics you have to buy this warranty it covers everything best you can buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is the best. They were able to retrieve files for me. I highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TLC 55 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TLC is one of the best best best I love it love it love it so much I do plan to buy another one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranties are cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy having the ability to have a warranty and this was a fair price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geeks R Us

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad does a good job. They’re friendly and upfront about what they can and cannot do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy Best Buy's warranty on everything. My 40" Samsung died after 4 years and they gave me full replacement $$ to buy a new one. Great buy

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Nightmare

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with my geek squad TV replacement was nothing short of a nightmare. After a mistake on there end...what should have only taken 2 days for the replacement ended up taking over a month. I literally called over 15 times and was told something different by every CSR that I talked to. Eventually the gift card that was supposed to be electronically sent showed up in the mail with no correspondence from Geek Squad. I am grateful that my TV replacement was covered under warranty but furious about the way it was handled and how long it took.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Seems like a fair deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stills haven’t had to use it but my cat knocked my last tv off the stand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad immediately scheduled me for my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad would recommend you purchase the 2 year on every product you can

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We haven't had to use it yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven't had to use it yet but because this is the second time we got hit by lightning in the last 3 years we figured we would get it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to know my electronics are covered! The ease and comfort of added warranties!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use this yet but the piece of mind for the next 5 years is worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got the plan because it was a good value. We're hoping we never have to use it, but it's good to have the protection just in case!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought the insurance 2-Year Protection Plan - Geek Squad for the 2.1 sharp sound bar. It is something that I do just to feel safe. Great choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do good at helping with ur electronics, they fixed every problem I have had.

    I would recommend this to a friend