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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30450 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 827 Showing 16,521-16,540 of 30,450 reviews
  • Rated 5 out of 5 stars

    Easy to work with

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I stand by geek squad services I have had them for 14yrs and I will never trade them up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did not use the service yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not use the service but I'm rating this just considering the other reviews on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for peace of mind & hassle free replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it for the peace of mind especially since I’m using it for my business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should would recommend works great!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i always have has geek squad, never fails

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i protect everything i buy, you just never know, there plan covers everything pretty much depending what device you purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never go without

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Geek Squad protection is a must with five boys in the house. Great service! Great protection!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My insurance policy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prior to purchasing this HDTV, I owned a Sony HDTV for 9 years. About 6 years after I purchased it, the picture started to fail. I purchased the protection plan as insurance in case I encounter any problems with this HDTV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes me feel real secure on having this for my product for the next few years!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it for the worry wart

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for when you don't fully trust a manufacturer but they have such an irresistible deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection comes in handing we you have to move around a lot.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    2 thumbs up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are always so helpful. I recommend whenever purchasing any product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Pkan is a must.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection plans are the industry’s best plans, 2nd to none.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap way to protect our valuable items! havent had to use it for our new tv but have used them for our laptops and their always awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only used it twice and was very happy. Sqad was very nice and patient and fixed my problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesomesquad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the extended warranty option. I buy for any large purchase that I make at Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used it yet for this product. I've used the geek squad before for my son IPhone and its GREAT!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the service has been great! The Geek Squad is very professional with their work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I protect just about everything I buy from Best Buy as their warranty is the best in the game

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An absolute must have... I love you guys over at geek squad... you guys always do a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Always There

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime I’ve ever had to use Geek Squad they’ve always been knowledgeable, informative and professional!

    I would recommend this to a friend