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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30451 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 844 Showing 16,861-16,880 of 30,451 reviews
  • Rated 5 out of 5 stars

    Always the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are always careful and do a great job. Worth the money always.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent support staff, answered all my questions. Always will recommend the geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gotta protect your investment. I get this all the time and best buy never fails on warranty

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the convenience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, curteous. Perfect set up of our TV (mounted over the fireplace) and speaker. Not so perfect set up of our basement treadmill (belt skipped).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We dont ever buy anything without a warranty and Geek Squad is also something we include on every purchase. Their great and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the way to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is a must for electronics and appliances. I've used them before. They are prompt, knowledgeable & courteous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had any problems with my tv as of yet so havent had to use my warranty for anything but love having a warranty as a precaution

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind for the main TV that gets the most use. Never know with the newer tech

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind for the main TV that gets the most use. Never know with the newer tech

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for your products and price is good for the amount of years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the best. Worth the price and are very accommodating and knowledgeable.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Worst purchase along with the TV that we ever made

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been the complete failure for TV replacement. Manufacture only touts that they are working on firmware updates and keep asking us to wait until they fix the issues and then bestbuy keeps touting that it is only up to the manufacture to handle all the issues within the first year. Have been stuck with a frustrating family situation when ever we try and turn the set on and make it work right with the new gaming machines. This turned out to be a big joke. BestBuy is certainly no longer the company they used to be. They took care of us for years and the last 3 -4 years has been a nightmare of experiences and Sams and Walmart have never failed to just address the problem and take care of it immediately and on several products we didn’t even have the extended warranty. They just seem to stand up for the consumer and try to do the right thing, not the corporate thing. We have since stopped over 33 people and family from doing any future business with BestBuy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very prompt when they come out and do things for you ,I love the geek squad team

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy a protection plan with electronics! You will thank your self later!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy a protection plan with electronics! You

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy a protection plan with electronics! You will thank your self later!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy a protection plan with electronics! You will thank your self later!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beat buy always has good products and honora their warranty when needed. I always buy warranty for any products from them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cute. Will buy again. Much recommended. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it,we have the extended warranty through bestbuy they offer the best warranty s

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually don’t take an extended warrantee, but in this case the price was low enough to justify the added insurance. I have not needed to hse it so far.

    I would recommend this to a friend