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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30452 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 850 Showing 16,981-17,000 of 30,452 reviews
  • Rated 5 out of 5 stars

    Must have it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You should always get the protection. Best Buy is really good about helping when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t needed to use but puts you at ease knowing you’re covered if something does go wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t needed to use but it puts you at ease knowing if something goes wrong you’re covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease of mind insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying inexpensive insurance is very worth the money. Just in case insurance eases my mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good extra protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use the service. But added just incase for my new smart tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hoping it is worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it yet, but hoping when I do need to, I won’t be disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is protecting my TV, that was an open box! Makes sense just to cover my backside.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always to assist in all your needs. I hope ghost recommend to purchase on any item. Especially TVs and appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They gotta ya covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t go wrong w knowing your covered! Never been disappointed w Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy protection plans are awesome!!! Anytime I have ever needed to use one the company as well as the technician have been amazing to work with!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv is great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is so worth the price. I bought it for my mom and she loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great security item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will help prevent unnecessary intrusion into the laptop and prevent viruses as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need to have the tv protected because what are you going to do when it stops working lol.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend the Best Buy service all day everyday.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend the Best Buy service all day everyday. You have some of the techs in business

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had geek squad for other items & I am pleased with the service they provide. Most are courteous & willing to Answer questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Only way to go protect plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love protection plans wouldn’t go without one I would be hurting financially.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad is absolutely wonderful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had trouble with my HP updating. Dropped it off and it was ready for pick up 2 days earlier than anticipated. Great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice staff and very helpful and answered all of our questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD HELP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GEEK SQUAD PEOPLE ALWAYS AROUND WHEN YOU NEED THEM----FOR TELEVISION, COMPUTER OR WHATEVER! THE BEST!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Geek squad protection? Really?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beware of warranty terms actually starts the date of purchase and not after manufacturer warranty expires as the employee stated. Shame on myself for entrusting the sales person and not reading the terms. And shame on the sales person for the misinformation to get the sale. TV went out one month after this warranty expired.

    No, I would not recommend this to a friend