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Customer reviews

Rating 4.7 out of 5 stars with 30483 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 914 Showing 18,261-18,280 of 30,483 reviews
  • Rated 5 out of 5 stars

    Good price for GREAT coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the extended coverage on bigger purchases. I've had to use it a few times and they have always been AWESOME to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a must protect your stuff! you spend all the money to buy it what is a little more for a peace of mind!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far good support from GS. had technical question and they answered it on toll free phone but when store wouldn't answer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is great and very knowledgeable. Always pleasant on the phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had issues with the set within a week and they replaced it with a new one days later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great protection on my investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase Geek Squad protection on any product I purchase from best buy. I have never regretted purchasing geek squad protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection on my investment!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase Geek Squad protection on any product I purchase from best buy. I have never regretted purchasing geek squad protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best value ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If something happens during the term of your contract they will fix it or replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always had no problems with any item I have had to return or have the warranty exercised geek squad warranties are good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always glad to have the option of a warranty plan reasonably priced.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Sorta worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An ant died behind my screen (darn you, nature!). An agent came in a day or two and assessed the problem. Soon after a team came and took the old tv and replaced it. Due to the age of my TV, Samsung no longer makes them. The team did not set up the new tv, but I'm ok with it. The downside is that my original TV was replaced with one that was worth half the price. While the picture quality is good, its not equivalent to what I originally purchased. My current TV may be the last one I use an extended warranty for.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Two words: Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying great gear from best buy is one thing but being assured that you have their geek squad there to back you up with issues is a whole new level! Thank you geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Geek Squad! They are very knowledgable! Can fix any problem on any item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this protection for my peace of mind the geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty is a great buy with any product you buy. It can save you a lot of money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No complaints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t end up using the Greek Squad protection, but I’m glad I purchased it anyway.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use them yet. Have dealt with them before and had very favorable results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful product and works as advertised. You definitely get your money’s worth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful product and works as advertised. You definitely get your money’s worth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful product and works as advertised. You definitely get your money’s worth.

    I would recommend this to a friend