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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30792 reviews

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  • Value

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 106 Showing 2,101-2,120 of 30,789 reviews
  • Rated 5 out of 5 stars

    Hopefully, I'll never need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it because the price was very reasonable. Hopefully I'll never need it. The true test of how good it is will be if I ever try to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranties work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Come on, when you buy a TV, you gotta get geek. Squad protection

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I don’t understand what you mean by a title?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with the LG TV that has good sound a fairly good picture and I’m very satisfied that everything is working out. OK that’s all I can say about it right now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unlimited 24/7/365 tech support on all the technology in your home, no matter where you bought it. Free support included for up to 3 PCs and/or tablets. $49.99 for in-home networking and computer support. 20% off labor for repairs and advanced services, and 10% off labor for custom installations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LewyB2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Geek Squad warranty. I had an issue i made the call to them with in 2 days they came by diagnosed the problem as a bad mother board . I was told the geek squad service would replace it at no cost . They contacted me within a day & schuled an exchange day . It took about 6 days from start to finish they picked up & delivered the new . All in all its worth it .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Didn't use this service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't not use this service! Do have the Geek squad warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clemons

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great technical advise always . You can always count on them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed my MacBook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Geeksquad! They have never failed me. Super convenient and totally worth it. I’ve had to use them a handful of times over the last 15 years and such an easy process. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comforting having the Gerk Squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kelyn and another agent got my setup done quickly and with great skill and knowledge. Hopefully, I’ll never have to use the Squad service but if I do I will feel confident if they all are as knowledgeable, skilled and courteous as Kelyn.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Your computer techs are very knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad warranty is amazing. Everything was covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty swap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came out did a great job and we’re super friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the geek squad service you will be glad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do recommend to getvthis services is the one thing thatvhave save more money for me in past year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wont use it if you buy it........or?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So like any product warranty you wont use it if you buy it. Or? I buy these warranties with things I don't want to carry back or printers so if the ink cartridge explodes. The only bad thing about these warranties is that one of the years runs concurrent with the manufacturer warranty so you don't get the true amout of warranty you are paying for. nice thing is that if something happens just take it back and throw it up on the counter.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Geek Squad for the Win

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used the Geek squad for this particular item, but have in the past and they are the best. Quick and knowledgable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan for Pennie’s on the dollar.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had extremely good luck with extended warranties. I’ve gotten a replacement for every item I purchased the plan for! The one TV I didn’t get one for, just burned me! It was a top of the line Sony and the repair estimate was $10,000.00!!! Buy the warranty. It’s worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service, Highly Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, the TV had a problem and they come to your house for any TV over a certain size. The person was clean, polite and neat. They took the back off and could see there was no funny business, don't try and fool these people they know what they are doing. The code came up that the TV was NOT ECONOMICALLY VIABLE TO REPAIR so i was given credit for the amount i paid towards any new TV at Best Buy. Ever since then i get a warranty with everything i purchase at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the price great job guys keep up your great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These folks are so helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel the folks at Geek Squad are patient, kind, and professional whether I contact them day or night. Most of the time we get the issue resolved online. There has been only 2 times where they said I needed to bring it in to the store. I believe it has been worth the fee because I live in a rural area and it is a 30 mile drive from my town to my Best Buy store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage/Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have always purchased coverage on electronics with Best Buy!! Always a great investment if something goes wrong!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Samsung tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing tv and picture!!! Bright for a oled. I’ve had a mini led from Samsung and this is still superior to even mini led. My ps5 games look amazing. Even regular cable tv the details are just amazing. I have a bright living room and this still works great. Love it!!!

    I would recommend this to a friend