Customer Ratings & Reviews

Cheap yet reliable very easy for a customer to want to buy.

I have always found the geek squad protection to be worth every penny. The sales people have always been courteous and accomodating!

I love the geek squad protection if there’s ever any issues you bring it they fix it or replace it

Excellent service even when facing complicated account issues (I have two accounts and the protection and television ended up on different places.) My original television couldn't be fixed so they issued me store credit to put towards a new one. Definitely worth the money.

Got Geek Squad for my LG Air Conditioner because the previous one on wheels broke after 2 years. Warranties like this are necessary with AC's that breakdown after a short time

Haven't had to use the Geek Squad Service on an item in a while but when I have I've been pleased with the customer service.

I love geek squad. They answer all my questions and are very professional.i

Very helpful. They make it effortless when there is something wrong

New tv for family but it need more big size tv morw 72 should it next time thank you enjoy my new account with Best Buy

I can't believe after 1.5 years our TV went black. Geek squad came out. They did a wonderful job checking our TV and ordered parts. Geek Squad was kind to our dogs, house floors wearing shoe covers and especially to us the owners. Would recommend using them After the parts arrived Greek Squad came out again, Installed the parts, but TV still didn't work. Because we had Greek Squad protection warranty the purchase price was refunded by Best Buy card within 1 week.

This saved me money in the end and unlike a lot of insurance it was used at point of purchase which made the transaction simple.

Excellent coverage and extremely easy claims process.

Always good to add a protective plan just in case accidents happen

Very good quality tv and the 65” fit out layout nicely. Tv remote is a little slow or maybe its the UI but I use apple tv so I dont have to deal with that too much. It does have shortcut buttons for netflix, prime video and disney+ on the remote which is nice. It only has two hdmi ports which sucks for a big tv

Customer service helped me replace my tv with ease,I will definitely get their services in the future!

They are always on time and they do really good job with repairs

I've only had to use the geek squad a couple of times. And each time they we very helpful.

Very helpful whenever I had an Issue and called ! Would strongly recommend using Geek Squad , especially if your not technical savvy!

The tech was very friendly and very helpful. Wish more places were the same.

I haven't had to use the geek squad yet and hopefully won't have to