Customer Ratings & Reviews

Money well spent. Even the best equipment can break down. Enter the Geek Squad.

Hands down, best purchase! This is our second tv in this style. We knew we wanted another bc the 1st one was so easy to function.

It’s good knowing that if anything ever happens Geek squad has you covered.

Went above and beyond to help me. I really appreciate their service.

When I bought a new 55" TV I got this 5 year protection plan because it was offered at a good price (and included delivery and setup) and because my 2011 TV (same price range TV) went out after only 4 years..and on which I did not have a protection plan. So far I have not had to use my protection plan but better to be safe than sorry.

Simply put... I appreciate the way getting me a new workable television was handled, and I further appreciate the young lady who went above and beyond (I feel) to set my mind at ease. Kudos!!!

Adjusted price with flash sale after purchase of which we appreciate

Still haven’t had a chance to use it for my recent purchase but geek squad is always reliable and useful in a time of troubleshooting your home electronics

I can’t really review this because I just got it but it’s always good to know I at least have some type of protection for the tv.

Keeps me at ease. Good to know that accidents are covered.

I’m happy that I have the geek squad 2-year protection plan it gives me a little peace of mind

The tv quality itself is great. The speaker is decent but i did pair it with a bose sound bar instead. Took a star off because the remote is cheaply made and has to be paired if you change the batteries.

so easy to set up that my children set up, set up the channel the way was want them.

Geek squad is the way to go for all purchases made at Best Buy. Now I know your probably thinking well it's a scam and my product has a manufacturer warranty.... Well that's true but the keyword is manufacturers. They only cover thing typically associated with their parts or process. Typically only for 1 year. Like the title says NO BRAINER

I rated this excellent because of the peace of mind it gives. I haven't used it yet, but I know it is there if I need help with my new laptop.

Bought it opened box to save money as my old one went out works just like new I'm happy with it

Hoping the warranty covers anything that happens to my tv

Geek Squad has always come through for me in the past, it just made sense to go with the protection plan on this purchase as well!

After moving I needed tv mounted instead of sitting on a cabinet. The service was told to me to be covered under my geek squad warranty but then a tech showed up to “repair” my tv. He then got the mounting service rescheduled a few days later. Although there was some difficulty caused by miscommunication w/Best Buy Customer Service, tv was mounted.

The replacement plans with Best Buy are great. If anything happens you just bring the item back and get a gift card to repurchase or you can purchase something else.