Customer Ratings & Reviews

Product protection in the age of planned expiration is well worth the cost. Motherboard replaced in dryer recently would have cost the same as dryer replacement.

This is GREAT if I have to use it, BUT I am hoping to never have to use it!

I would totally recommend friends and family to setup geek squad support in an event of a tv braking down. They can assist you in finding out what is the problem with your device.

I have used Geek Squad protections plans for as long as I can remember. For anything of high dollar value it is imperative to get the protection plan. I have had to use it a few times in the past and they went above and beyond for the service I needed.

These are always a good value for the money I believe. I always hope I don't have to use them, but its nice to know that there available. I only had to use one, but it was easy when I did.

Good to have peace knowing my purchases are covered through this service

Best customer service I ever had anywhere regarding my electronic needs. Thank you so much.

Incredibly perfect. Right-sized protection.$$$$ save $$$$

So far so good on this TV but it has come in handy in the past. Had parts replaced for another TV and a HiSense TV replaced with a similar Samsung model because Hisense parts discontinued

The Squad is just tremendous. Had one TV go out, and they replaced it no questions asked. Great Service

I like this Greek squad they handle my problems every time.

What can I say? Always purchase a Protection Plan when spending money on electronics that costs hundreds or thousands of dollars. You'll never know when a defect may unexpectedly happen.

Purchased the 5 year warranty with a tv that was given to my mother in law. Just another gift to let her know that in case anything happens that the tv will be taken care of. Have not used it hopefully we won't have to use it.

Customer service was great with Geek Squad. The customer service representative was very knowledgeable and helpful. I was waiting on in a timely manner.

I am very paranoid about oled burn in. After dropping 3k on a TV I want the piece of mind that my purchase is protected. Best buy covers burn in an display issues due to wear and tear. Worth it if your buying an expensive TV.

I had GEEK SQUAD service my TV and they were professional, prompt and polite. They also honored my warranty which I am SOOO glad I purchased. Thank you.

I haven't had to use it yet but am happy to know that I won't have to lug my 65" TV in for repair if needed. Best buy will come to my place! I like the fact that power surges are covered.

I would always recommend purchasing a warranty when buying anything that is electronic such as a television, surround sound system. This warranty is the protection when you Ned it.

Love having the piece of mind that this brings! Always a great investment to have!

I purchased the protection plan for my new TV. I used the old protection plan for the old TV. Best Buy gave me credit for the broken TV and I was able to purchased a new one.