Customer Ratings & Reviews

Reliable an necessary peace of mind electronics are expensive to repair

I really don’t want to pay a lot of money later on when something that could have been protected with a little bit of money with the purchase up front

If you want to be covered and fell comfortable with your devices protected go ahead.

I had a TV that went out and I needed to get it replaced. I called geek squad and they came out and replaced my TV for me so I do recommend getting a protection plan.

Haven't had to use this service (thank God), but is worth the price. Be sure to check the item you buy it with does not already have a warranty! Best Buy loves to sucker you into this when you don't even need it on certain items.

Insurance for your equipment at a good price. Easy to get at check out. Gives you peace of mind.

Super Happy I got this it gave more peace of mind that I have it available!

I brought it home easy out of the box and all that was to assemble was the feet on the TV

Love geek squad warranties.Anytime I have a issue with a product I'm able to return it to the store and the customer service rep returns the items for me.

I am glad that i paid for this 2yr warranty,never know

Loved my geek squad team+ Courteous, timely, Well mannered and very instructive. Quick and easy install.

I bought it for my tv, but when I had problem with my tv display they refused to fix it saying that there’s a physical damage; however there were absolutely no physical damage at all and it was like new. They told me even though there’s no visible damage but it is considered physical damage. I just wasted my money buying geek squad protection

Love the return process with this company. When need to return is fast and easy.

Provided great coverage for my product. Very easy customer service very reliable would use them again.

Fortunately did not have to use. Purchased the protection as insurance after my Son had an issue with his older big screen, they could not get the part and they gave him a full reimbursement towards a new one.

My last TV had issues and thank goodness I had the protection plan. My TV had to be replaced. It was done quickly and the people were professional and well trained.

OMG I had a problem with a screen I purchased and they without asking any hard time gave me the best solution in matter of seconds the squad rocks besides it covers everything many people thinks is expensive but if you divided in years is cheaper than buying a new tv

Have yet to need a replacement or help with setup but I appreciate the option

After your failed phone evaluation, The visit from technician was able to address my broken TV in two days after a wasted two weeks of phone service!

A must have protection plan especially for after the manufacturer warrànty ends. If they cant fix it they replace it.