Customer Ratings & Reviews

Geek Squad is out standing in addressing issues and getting them resolved. With Total protection I can feel assured all my products are protected. Great program.

I say it's it's a must have because you never know when your item wants to act up it can be the first week of the last day on your 5 year plan best buy will always fix it or just replace it then you get another 5 year plan on your new item again

Great protective plan. I have 3 tvs and 3 have been replaced or fixed in the last 5 years.

Love this TV. The picture is amazing. I love that it allows you to play Xbox through the cloud.

Its been very useful to buy since it helps ease the worry of it breaking

A must have investment on all BB products, electronics, wearables etc. Without that, you should order from Staples or other brands. The beauty of BB is Geek Squad.

Havnt had to use my geek squad service for my tv , so hopefully if I do I have great service . If you can afford this service , I highly recommend it

Without the 5-year protection plan, we would have had to pay full price for a replacement TV when the old set stopped working.

I always get geek squad protection with every electronic I purchase at Best Buy. It's been invaluable for my son's tablet. Kids are tough on devices, so being able to trade one in for new if he drops it has been a huge money saver.

Great when u need it but kind of expensive depending on the product price

Always buy extended warranty for electronics, now days expect 2 -3 of working service after that extended warranty will cove you and you will be happy you bought it.

They set up my TV and show me easy settings. Also in store they helped me reset my laptops and explained me all the problems my laptops had. They are kind, honest and trustworthy people. Thanks

Great experience with this service Best Buy is great.

It's great to have the piece of mind this is there in case of anything.

Great peace of mind for new OLED TV. Don't have to worry about burn-in for 5 years.

Haven't needed it yet and hopefully never will. After previous TV issues it's good to have though.

I knocked my TV over, it shattered. I'll not buy another piece of technology without a plan.

Usually I always recommend these plans but if you mount the TV, you probably don’t need one. This plan also doesn’t cover punctures to the screen. Think twice about buying because a Samsung tv is usually very high quality

Absolutely the perfect piece of equipment. Works great, priced right, great customer service from the manufacturer if needed. AAA+++!!!!

Used my extended geek squad warranty Since chipboard was not replaceable!