Customer Ratings & Reviews

I purchased the protection for an open box TV and have not had to use the service as the TV works great. If I use the service, I will be sure to comment back.

Havent had to use yet luckily, but definitely would recommend the TV warranty, especially on and OLED as the warranty DOES cover Burn In as well as other issues.

Love there protection plans. Easy to get my stuff fixed or replaced. I always buy certain products from them cause if there protection plan.

Love there protection plans. Easy to get my stuff fixed or replaced. I always buy certain products from them cause if there protection plan.

Love love love this deal. Purchase it for my oldest daughter. N she couldn't be more happier.

Had this service with my old tv several years ago. Never had to use it but was given extra bonus points when the term ended without use for my older TV. HAven't read all the way through the terms yet to find out if the still do that but no complaints so far. Peace of mind for a newer tv manufacturor.

I’ve used geek squad for 10+ years. Honest support staff that had yet to disappoint

with computers changing everyday, a good thing to have.

Best investment anyone can make. Gives to a piece of mind knowing if something goes wrong the geek squad will be there to help.

I have only used it a couple of times, however I know it's there when I need it and they are very nice when I have had to call them.

We love the sorround sound and we were able to get a great deal for being an open box item

It is good because if anything happens to the TV it breaks you can replace it and also it also has a good amount of time you got to wait before they return the tv

The warranty always brings me back to bestbuy. It makes my purchases easier because i have piece of mind.

I've never had issue with any protection on anything I purchased with Best buy.

Haven’t used it yet, but glad I purchased it! Great

I enjoy having peace of mind with purchasing the geek sqaud protection plan. I haven't needed it, but it's definitely nice to know it's there.

A purchased a 5 year warranty for my 50 inch Vizio TV. The TV started to malfunction after 2 years when on occasion it would not turn on. The TV was sent to Geek Squad service center for repair which could not duplicate the problem so they just replaced the motherboard. Then it happen again so this time they came to the house and ordered a new power supply after just looking at the TV, didn't even open the back. After the part was delivered they came back, put it in and it didn't work so they said we will replace the TV. I called the number given and was told that I would get back the purchase price of the TV plus the tax on a best buy gift card. The remainder of the warranty, 2 1/2 years, was then void and could not transferred to my new TV. That shouldn't happen but still worth the price when they can't fix it.

The Geeks are the best and good at solving problems and making suggestions.

Always get protection on televisions! You never know what could go wrong to it. Yeah, they do come with manufacturer warranty but the Best Buy protection goes above and beyond.. if you want to be covered get the plan!

Very nice and professional. He arrived within the time limit. Completed 3 jobs. Set me ring door bell camera, installed a chime and faster modem.