Customer Ratings & Reviews

I haven't had to use the Geek Squad yet for my tv but I did for my laptop. They were very informative and helpful. Will use them again.

I think it's worth the money on purchases such as a nintendo switch, tv, sound systems, and computers. I don't buy it on pretty easily replaceable items.

I have experienced trouble in one of the appliances I have bought in the past. Luckily, it was covered by warranty. Geek squad was quick and easy to respond to my claim.

I purchased the 2 year Geek squad protection plan, for the tv therefore if there are any issues they will come out and address and fix them.

I think it is wise to protect my investment . I have used this service on other Best Buy products and have seen the value in the warranty programs.

Have had great experiences in the past with helping

I always get the protection plan. It has saved me twice! No hassles!

We always trust Geek squad protection for a new product. They replace it immediately if if can’t be fixed by them. The replacement is a new product.

You have to get the geek squad coverage are you crazy?

Fortunately, I have not used the five year geed squad protection plan. Hopefully, I will not need to use this. Just purchased it as an insurance policy.

Fortunately, I have not used the five year geed squad protection plan. Hopefully, I will not need to use this. Just purchased it as an insurance policy.

I purchased this Geek squad protection for 2 years. All has gone well with my unit so I have not had any reason to use the service. Just Protection so far.

Nice to know I have this service if something were to go wrong.

Delivery was perfectly timed. Hope we never need help, but know they are dedicated staff.

Love the geek squad warranty! They cover anything even if it was your mistake

Good insurance hope I never have to use it gives your piece of mind

Love the Webroot, Ive had the service for over 5 years and havent had one problem thank you

I also get the service plans because of the wear and tear on the devices. Luckily we haven’t had to use them as of yet but I’d rather be safe than sorry!

I have not had to utilize this yet (thankfully). This does provide a sense of security and hopefully will be worth the additional cost if an issue arises.

Luckily I haven't had to use this yet, but I am confident that if I do, I will get great service like I have before in the past with Geek Squad Service.