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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30807 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 683 Showing 13,641-13,660 of 30,807 reviews
  • Rated 4 out of 5 stars

    Hope i never need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used plan yet which is a good thing but it is nice to know its there if i need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I acquired it to use geek squad in case of requiring technical assistance with my electronic devices purchased at best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Strikes Agsin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not use the Geek Squad for this but have used them for other installations. They are very helpful and patient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having peace of mind knowing that I have full protection. Can never go wrong with having extra protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    External warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues my TV broke down and right away replaced for the other one I'm absolutely recommend this plan for everybody

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the protection because my toshiba tv died after 3 years. I figured it’s a good purchase for the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always good to have protection. I did not have to use this service, but had peace of mind knowing it was available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad assistance with TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad offer gave me all the assistance I needed to setup my new Samsung TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are always doing a great job to keep your products in great shape! Always recommend for peace of mind and security.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Had one problem and they came over

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had some kind of error message and I called Geek Squad and they came out, repaired it free of charge and showed me how to do what they did in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with the service I had received in past and I will continue to get the service in near future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always have a back up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have just in case although I don’t anticipate any

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prompt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just recently got a TV from Best Buy and signed up for the warranty. I hope I don't use it any time soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy my expensive electronics from Best Buy solely because of the protection plans. Never had a problem using it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helped me quickly and easy for me to te

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The knew all the answers and were very helpful. I highly recommend purchasing the geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I used before and very pleased.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a laptop and had the hard drive go out and they quickly replaced the hard drive with a great one and it is still working 5 years later. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan. Unfortunately I am already having to use it 8 months after making the initial purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They installed great products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service in store and at home They set up great and very knowledgeable and pleasant to serve you needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Your lame if you leave best buy without GSP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get it, get it, get it, get it, get it, get it, get it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squard home installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians mounted my tv to the swivel base. They were fantasic. Fast, professional, and very polite.

    I would recommend this to a friend