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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30906 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 853 Showing 17,041-17,060 of 30,905 reviews
  • Rated 5 out of 5 stars

    NEED THIS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get this protection. It’s definitely worth it. I get treated like a queen/vip!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely a must have and great investment especially if you have a lot of people or just little people in the home!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it because this is an expensive product that will be an investment for years to come

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No worries

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first time I have ever purchased a protection plan for the purchase of a television. This allows me to sleep at night

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Get it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best thing I have ever bought had issues with my last tv replaced it with ease and no issues very professional.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Bestprotection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection plan offers great service for a great price. They make exchanges and service easy and fast.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad viewing tv/ terrible sharp level.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm finally writing a review for this tv. I had a thunderstorm about a few months after purchase and the quality of the tv hasn't been the same. I reached out to best buy to come fix my tv and just like most of you said, I had to contact Hisense to come out. because of the Manufacture first year warranty. Three tv specialist have been to my home and nothing has changed. The picture isn't sharp/clear at all anymore. I was told that I have to deal with this tv until after the one-year warranty is over. I couldn't believe I had to wait this long to enjoy my tv. Withing this timeframe I went back to best buy and brought another 85-inch tv which I'm happy with. I agree with one of you said, why did I pay for a 5-year warranty when it really a 4-year warranty? My one year is coming up, and I hope best buy can take care of their loyal customers. But I wouldn't recommend this tv for anyone. The worst tv I ever brought.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product to have if need haven't had to use them so far if do heard they are great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job setting up Mom's TV and the man from Geek Squad took away her old broken down TV what great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to know my TV is protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't needed the geek squad protection yet but it makes me feel better knowing I have protection in case something happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this yet, but great value for a tv purchase. I like the peace of mind knowing I have it, and glad best buy offers it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    peace of mind

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got this for some peace of mind with my electronics. always good to know that geek squad has my back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They get the job done & in a decent amount of time. If you need help they are the ones to call.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BestBuy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is exact as the photo shown , best buy the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always smart to purchase the extended warranty, I would not want to haul a 75 inch tv around to get repaired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty through best buy is worth every penny.. they are helpful and take care of all the problems that may arise

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a must. Our last tv broke twice. Thanks to geek squad they fixed it twice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents handled everything with such care and consideration thank you guys so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely worth the money. I have animals and my tv is on a stand, so this gives me peace of mind should anything happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The good thing about this is I haven't had the need to use it yet the product still works

    I would recommend this to a friend