Customer Ratings & Reviews

Definitely a plus to buy a protection package in my opinion. Geek squad seems to be making their protection packages more affordable which is a plus. The warranty covers a remote control replacement too and that could be beneficial with small Children’s and dogs. However trying to get help when needing to use the warranty can be troublesome and time consuming.

Even though I have the Total Tech protection for my home and all of my equipment, I still purchase the extended warranty protection for whatever life may throw at you. I have had to use it a couple of times and that more than paid the cost of obtaining it. when you spend hundreds of dollars on an item you use daily, give yourself the peace of mind of protecting it as well.

I was always that guy that never wanted to get any kind of protection. But please do get the protection because it's something happens in that time frame. You are going to be upset and mad

I am happy the geek squad protection plan was purchased. This purchase will give me peace of mind in case something happens to the television. Even though the television is new sometimes things happen unexpectedly without warning. So having this will eliminate any uneasiness of this purchase. I would highly recommend this to anyone.

Great way to have protection for a tv with kids running around

I have a few questions, what is the price of the item, are you expecting it to last awhile, and is it a good product if you checked those boxes then you should get a warranty {my opinion of course}

Haven't had to use Geek Squad yet for any broken items but have purchased open box items in the past that they have certified and the items are always exactly as described so they seem to know how to rate items and what comes with and how to use a device. Geek Squad was also instrumental with getting me a refund on an installation gone bad on my dishwasher (note - Geek Squad wasn't the installer).

Excellent service, protection plan, and a professional crew.

The protection plan was explained to us and how it worked and it was a no-brainer as far as we were concerned. We purchased this as well along with our TV.

EXCELLENT CUSTOMER SERVICE. EXCELLENT APP EXCELLENT EVERYTHING...

Been a customer of geek squad over 20 years, and they're quality has declined. Had a product go bad in 6 months and the price of the item doubled. They did not pro-rate my credit and gave me minimal options but to upgrade to a way more expensive item, even though i wanted a direct replacement or next comparable item for my warranty.

I like the added protection the family enjoys it. It gives you peace of mind, especially with young children.

No like to expensive and illustration educational purpose

This is a great (refundable) option if you want protection. Bought it for my last TV and when we relocated and left the TV behind, Best Buy prorated my refund and I got a good chunk of change back, so my warranty fee wasn't wasted on something I no longer owned! Great way to go for peace of mind protection.

Great tv, picture and colors are flawless. Would definitely buy again.

An amazing computer!…I needed one for my son since he’s homeschooled…Best Buy and HP is my store and product brand for electronics for school…I highly recommend this product no issues…

Purchasing the stuff gives me this good state that I would be taken care of if anything should happen. It makes me not to worry too much. Life is already stressful to be thinking about this kind of thing

I normally do not purchase extended warranties. However, I have purchased a few now at Best Buy. I became a firm believer when a camera was accidentally dropped by my daughter. Camera was fixed, and good as new. When it came time for the 5 year purchase, it was to cover a large screen TV. My savings on the TV more than covered the cost of the plan. And for what the TV cost, it was very affordable peace of mind. May not use it, but I have it.

I strongly recommend purchasing the Geek Squad Protection for any major purchase you make at Best Buy! We had purchased our TV three years ago when one part of the screen went dark. We called and they sent someone to our house (we are 90 miles from the nearest store), who said it couldn't be fixed. Once their insurance reviewed it, we were given store credit towards a new TV. Pay for the Geek Squad Protection...you may never need it, but if you do, it will be money well spent!

When you pay that kind of money you might just as well have it warranted