Customer Ratings & Reviews

Bought it on a TV for my 6 yr olds room. It died, but at no fault of my child (yeaaa). Took the TV back without receipt. The staff looked it up under my Best Buy card and the credit of the purchase price was applied to any TV I wanted to purchase. Very easy and the staff was great!

Absolutely recommend adding a Geek Squad protection plan to your purchase. They are extremely helpful and can save you a lot of money and trouble. They replaced my tv and the process was very easy.

It's worth having and I recommend it to anyone that's thinking about it!

I haven’t had any problems with it yet! I only wish that the sound quality was better.

If you buy electronics that are more than 1000 dollars, you should have this protection. I have used it twice and it was easy to get a replacement both times. Figure after a year, the television you had will be outdated and if something happens, you will get something that is comparable.

love the insurance, only shop best buy. buy all electronics there

Awesome protection plan. Worth spending the extra money if expecting to keep the tv long term.

having a geek squad protection plan is always worth it. they always help

This is a must have if you use your TV daily! I replaced my TV with a small cost to upgrade and include the new protection. I will always purchase this with all the TV's I intend to use daily.

Geek Squad set up the TV & got it started. They were helpful & open to questions. We mounted it to the wall later.

Trust the Geek Squad, they are real people that you can go speak with if you have questions or problems.

Always there when needed! Definitely helped fix a couple of my issues.

I haven't had to use it yet, but I trust it, because Geek Squad has been around for a long time.

Geek squad does do a great job at repairs. However trying to get ahold of someone and get something lined up is impossible at times. As long as you are patient they are a great addition to your purchase

Because we got this TV for my parents, we thought it wise to get them the protection package as well! Am grateful we have that safety plan in place for whatever might happen!

knowing that I have a warranty on my TV gives me a lot of ease and no worries on my back I'm very grateful for the insurance

Hope do not need but just in case never know when it may

Protection plans are an absolute must and they have actually saved me when things go wrong from having an expensive paperweight.

The phone geek squad team was very helpful! Tried trouble shooting and determined that the t.v. was not repairable.

I haven't needed service therefore that is why I'm giving a 5 star