Customer Ratings & Reviews

When I first got this five year warranty. I was skeptical but it was a 70 inch screen TV and I thought if Something Happens in five years at least I can get a new one. And sure enough before the five year warranty was up I had a new TV.

Warranty covered a brand new model of our tv when it went kaput. Highly recommend. Installed for free

best place in capital region to buy your home and office goods with great quality and super customer suppot

The Geek Squad has always been very helpful with any and all my purchases and any issue that I have had. I definitely recommend them.

The geek squad did a great job, hanging and installing my new tv. Very happy with the service.

Highly recommend getting a warranty something happens to your product it’s protected!

I had to geek squad on my 65 inch color TV in my computers. They were good anytime I bought a back I had a problem somebody came out no problem. Thank you Best Buy.

Excellent service the agents took great care in delivering the television. Courteous and professional service.

it’s too good Picture quality good or functional very fast

Great value. I hope I dont need to use it but it was such a good deal, I had to add it!

I am not tech minded much at all, so when I encounter a issue or problem in the tech field, my go to people are the Geek Squad. They are fantastic and I'd be lost if I didn't have them to reach out too when I have difficulties or questions. Best investment I have every made.

Geek Squad product protection plans are a MUST! It's great having the this plan because accidents happen! The Squad is always knowledgeable as well. I always buy a protection plan with items I purchase from Best Buy. It's such a great service offered!

Considering the probability of damage to a consumer device in a 5 year period, I believe this to be a great value. I would definitely recommend!

Love the product. My TV went out and they replaced my TV without and problem. It was delivered within 48hrs.

This plan is a decent value for full geek squad coverage. Always had good service with best buy geek squad for all my devices. Would recommend buying the 2 year plan for everything

Always great to have protection on your devices. I always get coverage on my electronics

I don't buy Geek Squad protection, but I guess if you did then it would be ok

Amazing people. Great service. They fixed my 2 year old laptop in a day.

I had a Samsung 50" 1080p TV that went out and was non-repairable after 15 months. I replaced it with a Samsung 50" 4K TV and decided that it would be good to have a backup plan, so I bought the 5 year Service Policy when I bought the new TV. I didn't want to feel cheated by Samsung again and I know that the Geek Squad and Best Buy will back up the product.

The service and follow up are very good. This is a much better alternative to square trade. The 2 year plan is essentially worth one extra year after the factory warranty expires. But no extensive calls with the manufacturer that will leave you exhausted and angry. The Geek Squad experience I had with my TV was a piece of cake.