Customer Ratings & Reviews

Warrarnty is $ well spent. Ive gotten multiple warranties from best buy and had to use a few times. Definitely worth it

Bought the protection plan for 2 years because life happens. Have not had to use it yet but better safe then sorry.

Bought the protection plan for 2 years because life happens. Have not had to use it yet but better safe then sorry.

Save yourself a lot of money and frustration ; you cant go wrong with a Geek Squad protection plan , especially with those high dollar purchases : )

Geek Squad agents are truly experts in computer diagnosis and repair. We have had several computers repaired by them over the last several years, and they always diagnose and fix the computer correctly the first time! We have recommended them to many friends!

Very useful when I had an issue with a product I had to return.

The Geek Squad provides services in-store, on-site, and over the Internet via remote access, and also provides 24-hour telephone and emergency on-site support. Geek Squad no longer works solely on computer-related devices. It now diagnoses issues in and repairs all consumer electronics, as well as appliances.

Great protection .I had a TV go completely out they covered geek squad coming to my house and new TV. Only hastle was took a couple weeks get everything going .

Good warranty to have for my TV just in case something happens to it. Haven't had to use this service yet (hopefully won't), but it's good to have it if my TV ever decides to stop working.

Thank you, I'm very happy with my purchase. Also very happy with best buy and how they treat customers.

My old Samsung tv died 9 days between the 5 year protection plan and I got a free replacement that was a substantial upgrade over my prior tv. I always buy protection plans for larger purchases and it really paid off!

They tried to fix my tv but it wasnt it so i got a new one they are very nice and respectful

These warranties have suited many times. I usually don't buy them outside of Best Buy because I know they are a rip off. Best Buy honors their warranties.

Geek squad is helpful, friendly and makes sure every is up and running before leaving

Hopefully I will not need it but with today's disposible electronics a concern to me, I decided to purchase.

Hopefully I will not need it but with today's disposible electronics a concern to me, I decided to purchase.

bought 65" insignia 4k tv in july - hdmi ports (all 3) failed in mid november - purchased 4 year geek squad svc contract - contacted geek squad service - 4 separate chat sessions, and 1 telephone call later, they have yet to have the repair person come to my home to put a new motherboard in my tv - it is not even scheduled!! on the telephone call this morning, their rep said they did not even have a repair person in this area (syracuse, ny), to service tv's. they took my money for the contract but can't even provide the service!! buyers beware of this tactic - service is not part of their dna!!!

I decide to purchase the extended warranty because my previous TV only lasted 3 years. This warranty is for 5 years so I felt it was worth the cost.

purchased this just incase i need it to protect my items hope that I don’t have to use it but better to be safe then sorry

I haven't had to use this protection plan yet. But I've used it for other products and it's easy to use and worth every single penny when it comes to electronics that may not last beyond a year or two.