Customer Ratings & Reviews

Agents are always there to help with any issues or replacements. Really an excellent service. I always include this with my purchases at Best Buy.

The geek squad are very intelligent and knowledgeable of what they do and do great work

They set up the TV and explained almost everything. When the TV didn’t let me access my apps, I called and no one called back

the only thing i didn't care for is that it took a few days before a tech could help me but when he did, he was very good, informative & polite. i'm glad i signed up with the geek squad!

I know they will show up if needed. Best warranty to purchase

I know there are better deals on other unheard of Chinese brands but I went to teh Best Buy store to see the difference. For a $20 difference this is a way better deal, it is like the brand says Sharp. Insignia, Hisense kind of branded tv don't even come close, they look faded and washed out.

The service has been able to help me with most of my computer problems over the phone. I have also had them come to my home and they have been courteous and knowledgeable. Jobs have been well done.

Covers your butt when things go bad, worth every penny.

Get it! It’s worth all the money! You can’t go wrong when it breaks!

Best warranty money combined no questions asked for turning anything

Bestbuy has the best warranty service in my area. Worth the purchase, they make exchanges hassle free.

Love the customer service and experienced techs. Very friendly and polite

Good decision made to get extended coverage beyond what manufacturers offering only one year for just defects on their products. Yes, you should always have it mind when purchase a larger size T.V.

Smartest move I made this year! Got the open box TV home and hdmi ports don't work. They're coming to fix it next week. Already worth the purchase! I'll never buy a TV or major tech without a plan.

Haven't had to use the squad yet, but happy to know they are available. would have liked them to have helped me install, didn't know that was available to me.

When ever I make a large purchase I always get the 5-year Geek Squad protection plan. It has come in handy a few times and well worth the price.

Good to have incase needed for any reason on my electronic equipment

I get the geek squad protection on pretty much everything I buy here

I've purchased other protection packages and they've been very useful. One tv they actually gave me a store credit. It was very helpful for me to pick out a new tv of my choice. Which was 4 years newer.

By buying the 5 year Protection on a TV, You have peace of mine that no matter what happen to it, that it wii be repaired.