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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30807 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 517 Showing 10,321-10,340 of 30,807 reviews
  • Rated 5 out of 5 stars

    Best Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty is awesome the price was right and it gives me a great piece of mind with my gigantic 75" TV that is wonderful!! Hold on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alway get the plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alway get the plan. I know they cost extra money but on big ticket items it is a must. Everything breaks now because of the low cost electronics.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Good

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] This is gery nice i am writing a review smile :) :) :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv replacement.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to get protection. Especially on all electronics. Though sometimes geek squad will give u a hard time. (At least in my stores anyway)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome protection plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome protection plan! We used our 1st one and had no hassle whatsoever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got protection?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent really used my warrenty but you can never go wrong with getting extra protection. If you have pets or kids then its a must have!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to protect my new purchase and I was told to get the geek squad and it was one of the best decisions I made so that I can protect my item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal for this item. Only had it a few months and works perfect for my multitasking tasks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is ready and waiting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is ready if I need them, don't hesitate to protect your purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Standing by!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice having the piece of mind that Best Buy stands behind the products hat they sell. Haven't had to use them yet, and hope I don't have too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helpline

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agents are courteous and understanding. Not pretentious at all even helped me understand in non tech savvy terms what my issues were

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Tv My husband loves it so much. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD PROTECT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love getting the extra protections on my items! its a must!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WHY NOT?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY ANYTHING WITHOUT IT. WORTH EVERY PENNY IF YOU LOVE YOUR PRODUCT! PERIOD. A very good investment, cheap, and hope you don't need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad number one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast resolveing good product for me is the numbers 1

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great to have this package deal.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the guys mounted my tv on the wall. he did a great job it looks good. and he hook up all my sound equipment.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Rated 5 out of 5 stars

    Great protection policy....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is second to none and will give you peace of mind in the event any technical issue arises concerning your purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Only used it a few times

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only used it a few times and went to Best Buy on one occasion and was told I had to make an appointment even though no one was waiting so I called the manager in order to get the service taken care of. When it works -- it works fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy warranties are great. If any problem arises just call and the either replace or fix the problem quickly

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Zander. Thanks for sharing this with us! The protection plans really are nice to have just in case something goes wrong. I love the peace of mind it provides. Please let us know if you have any questions we can answer for you!

  • Rated 5 out of 5 stars

    Expensive buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you pay a lot for something, and even though the likelihood of it being damaged is pretty slim, you still want to protect it. That's my reason for buying the added warranty on this TV.

    I would recommend this to a friend