Customer Ratings & Reviews

Geek Squad protection is very affordable compared to many service programs. Our TV was almost 4 years old when it stopped working and they replaced at no cost to us.

Every time I purchased something at best buy. The geek squad protection is a must. They always help me fix any problems or replace it if they can't fix it.

Even though I paid little fir my tv I went for this

Well worth the money I had a problem they solved it right away

Geek Squad always delivers when I need them. Thank you for the excellent service and the OLED burn-in protection!!!!!!

I usually don't buy extended warranties but with a larger expensive purchase I wanted to protect my investment.

These guys are great, they will help you with any products you buy here at the store they know there stuff

I always get Geek Squad protection. Its helped me so many times with my electronics in the past

Always get an extended warranty for purchase. It will save you from heartache later.

Always get an extended warranty for purchase. It will save you from heartache later.

Haven’t had to use yet but hopefully I won’t have to my service and tv are awesome

awesome service if you are not electronically savvy, its worth the money although a bit pricey

The tv is awesome and my plan will be saving us if something happens

I'm finally writing a review for this tv. I had a thunderstorm about a few months after purchase and the quality of the tv hasn't been the same. I reached out to best buy to come fix my tv and just like most of you said, I had to contact Hisense to come out. because of the Manufacture first year warranty. Three tv specialist have been to my home and nothing has changed. The picture isn't sharp/clear at all anymore. I was told that I have to deal with this tv until after the one-year warranty is over. I couldn't believe I had to wait this long to enjoy my tv. Withing this timeframe I went back to best buy and brought another 85-inch tv which I'm happy with. I agree with one of you said, why did I pay for a 5-year warranty when it really a 4-year warranty? My one year is coming up, and I hope best buy can take care of their loyal customers. But I wouldn't recommend this tv for anyone. The worst tv I ever brought.

5 years is a long time! Hopefully I won't have to use it soon since it's a brand new TV, but we will see.

I always buy the geek squad. & the one time that I needed it they were right there! just the house call alone paid for the extra 5-year warranty.

Even though u are paying alot for the item it's great to have backup protection , never know when it will go bad

This service is amazing they can either fix it in store or come to my house and fix the problem, it was really worth the money.

Fir me personally, I just spent over $13 k, so umm yeah. Spend a few bucks for a 5 year extended warranty is a no brainer.

Always they are ready to check and fix if possible, great home visits, always on time in the windows frame given.